Customer-Centric Style & Service Associate

Knitwell Group; Norwalk (CT); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

Soma, located at The SoNo Collection in Norwalk, CT, is hiring a Sales Associate to welcome customers in a brand-focused, hospitality-driven environment. You will share product knowledge, engage in meaningful conversations, and help create a seamless omnichannel shopping experience.

The role requires flexible availability including nights, weekends, and holidays, a team-player mindset, and the ability to lift up to 50 pounds.

Qualifications

• Must be at least 18 years old (state dependent).
• Flexible availability including nights, weekends, and holidays.
• Ability to bend, reach, stretch, and lift up to 50 pounds.
• Strong interpersonal and communications skills.
• Ability to quickly learn new processes and tools.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs.
• Create a seamless omnichannel experience using available tools.
• Educate customers about loyalty programs.
• Support merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment and collaborate with the team.

Skills

Customer service

Sales

Communication

Job description

Soma, located at The SoNo Collection in Norwalk, CT, is hiring a Sales Associate to welcome customers in a brand-focused, hospitality-driven environment. You will share product knowledge, engage in meaningful conversations, and help create a seamless omnichannel shopping experience.

The role requires flexible availability including nights, weekends, and holidays, a team-player mindset, and the ability to lift up to 50 pounds.