Fashion Concierge & Customer Experience

H&M; Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Job summary

H&M in Las Vegas is seeking a Sales Advisor to deliver exceptional customer service and actively sell products. You will guide customers with fashion knowledge, promote the loyalty app, and keep the store presentable. Team collaboration and a proactive, engaging approach are essential.

Join a values-driven environment with a focus on sustainability and inclusive culture. Prior retail experience helps you thrive in this dynamic setting.

Qualifications

• As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
• Motivated by giving customers a great experience.
• You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
• You should also enjoy working in a collaborative and dynamic environment.
• You have sales experience working in a dynamic and collaborative environment that you can apply to your role
• Experience working with customer service in fashion, retail or other service-related industries

Responsibilities

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Representing yourself and the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management team

Skills

Customer service

Fashion knowledge

Communication

Teamwork

Sales experience

Job description

H&M in Las Vegas is seeking a Sales Advisor to deliver exceptional customer service and actively sell products. You will guide customers with fashion knowledge, promote the loyalty app, and keep the store presentable. Team collaboration and a proactive, engaging approach are essential.

Join a values-driven environment with a focus on sustainability and inclusive culture. Prior retail experience helps you thrive in this dynamic setting.