Fashion Commission Sales Associate - In-Store

Nordstrom, Inc.; Troy (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a professional sales associate in a fast-paced fashion environment in the United States. The role emphasizes delivering exceptional customer experiences, building lasting relationships, and meeting sales goals.

Responsibilities include applying the 5-Point Selling Standard, growing a personal client base, and staying current on fashion trends. A flexible schedule, teamwork, and digital selling tools are essential for success.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset, helping teammates and department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in inventory counts.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, and contribute to a positive environment.

Skills

Customer service

Sales

Relationship building

Teamwork

Technology literacy

Tools

POS systems

Job description

Nordstrom, Inc. is seeking a professional sales associate in a fast-paced fashion environment in the United States. The role emphasizes delivering exceptional customer experiences, building lasting relationships, and meeting sales goals.

Responsibilities include applying the 5-Point Selling Standard, growing a personal client base, and staying current on fashion trends. A flexible schedule, teamwork, and digital selling tools are essential for success.