Fashion Coach & Shop Operations Leader

Walmart Inc.; Saint Peters (MO); Vor Ort; USD 65.000 - 100.000; Vollzeit

Benefits dieser Stelle

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Live Better U

Zusammenfassung

Walmart in Saint Peters, MO is seeking a Coach to lead and develop associates, drive daily operations, and deliver a positive customer experience. The role includes setting clear expectations, mentoring talent, and ensuring adherence to safety standards and company policies.

You will oversee staffing, priorities, and performance, use data to improve productivity and customer satisfaction, and collaborate across teams to achieve business goals while modeling Walmart's values.

Qualifikationen

• 2 years’ college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Preferred candidates may hold a Bachelor’s degree in a related field.

Aufgaben

• Lead high-performing teams by hiring, training, mentoring, and assigning responsibilities.
• Build a culture of accountability and belonging where associates perform at their best.
• Develop talent and succession plans and prepare associates for advancement.
• Drive engagement and performance by communicating priorities and standards.
• Provide coaching and support to associates while addressing development opportunities.
• Review results, identify trends, and implement action plans to meet goals.
• Support budgeting, forecasting, and expense management for the area.
• Monitor KPIs to improve productivity, quality, and customer satisfaction.
• Ensure alignment of priorities with customer and associate needs.
• Use data to make informed decisions and drive results.
• Deliver exceptional customer service by aligning associates with customer expectations.
• Identify customer needs and resolve concerns effectively.
• Develop solutions to improve the customer experience.
• Model customer-focused behaviors and empower associates to serve customers.
• Oversee daily operations and ensure efficient execution.
• Plan workloads, staffing, and resources based on priorities.
• Ensure processes and standards are executed accurately.
• Identify challenges and implement efficiency improvements.
• Maintain a clean, safe, and productive work environment.
• Coordinate initiatives by building relationships with stakeholders.
• Communicate goals, priorities, and performance standards while measuring progress.
• Partner across teams to achieve shared business objectives.
• Adapt to organizational and technological changes and support associates.
• Identify opportunities for continuous improvement and implement solutions.
• Ensure compliance with policies, procedures, and safety standards.

Kenntnisse

Supervisory experience

Retail experience

Ausbildung

Bachelor of Science in Business Management and Leadership

Jobbeschreibung

Walmart in Saint Peters, MO is seeking a Coach to lead and develop associates, drive daily operations, and deliver a positive customer experience. The role includes setting clear expectations, mentoring talent, and ensuring adherence to safety standards and company policies.

You will oversee staffing, priorities, and performance, use data to improve productivity and customer satisfaction, and collaborate across teams to achieve business goals while modeling Walmart's values.