Fashion Brand Ambassador - Elevate Customer Experience

Ralph Lauren; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ralph Lauren in Fort Worth, TX is seeking Brand Ambassadors to provide a personalized shopping experience and uphold the brand's premium standards. You will engage customers, demonstrate fashion knowledge, and support store operations in a busy, high-volume environment.

This role emphasizes customer service, teamwork, and flexible scheduling to meet business needs. Brand Ambassadors are entry points for future leadership, with opportunities to grow within Ralph Lauren as you deliver exceptional

Qualifications

• Retail experience or similar industry experience in a high-volume environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to operate the register, stand, move and walk for multiple hours.
• Flexibility to work day, evening, weekends and travel as required.

Responsibilities

• Provides excellent customer service with a customer-first mindset.
• Understands sales objectives and meets or exceeds individual KPI and uses tools to drive performance.
• Contributes to monthly, quarterly, and annual sales plans by upholding brand standards across all touchpoints.
• Connects customers using Polo Connect program and demonstrates fashion knowledge.
• Maintains store standards, participates in floor sets, and supports replenishment wherever needed.
• Provides feedback to Management on product opportunities and customer needs.

Skills

Customer service

Sales goals

Fashion knowledge

Communication

Team collaboration

POS experience

Tools

POS system

Job description

Ralph Lauren in Fort Worth, TX is seeking Brand Ambassadors to provide a personalized shopping experience and uphold the brand's premium standards. You will engage customers, demonstrate fashion knowledge, and support store operations in a busy, high-volume environment.

This role emphasizes customer service, teamwork, and flexible scheduling to meet business needs. Brand Ambassadors are entry points for future leadership, with opportunities to grow within Ralph Lauren as you deliver exceptional