Fashion Advisor, Watches & Fine Jewelry

Brobston Group; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Brobston Group in Boston is seeking a Fashion Advisor for Watches & Fine Jewelry to deliver an elevated client experience and drive sales.

This full-time, in-store role focuses on building lasting client relationships, educating customers on luxury timepieces and jewelry, and collaborating with the sales team to exceed goals.

Qualifications

• Minimum 3 years of related experience; watches and jewelry knowledge preferred.
• High school degree or equivalent.
• Strong communication skills and ability to work collaboratively in a team environment.
• Passion for client service, fashion, and luxury.
• Ability to lift 15 pounds and work a flexible schedule, including late nights, weekends, and some holidays.

Responsibilities

• Develop new customers by converting walk-in traffic into clients and brand ambassadors.
• Provide prompt, professional, warm, and courteous service to exceed client expectations.
• Build client relationships through thoughtful and consistent outreach.
• Receive repairs and follow up with clients regarding repairs and alterations.
• Collaborate with the sales team to deliver a superior client experience and drive business results.

Skills

Customer service

Communication

Team collaboration

Sales-driven

Fashion & luxury branding

Education

High school diploma

Job description

Summary

The Fashion Advisor, Watches & Fine Jewelry delivers an elevated, end-to-end client experience while driving sales, client conversion, and brand loyalty. This full-time, in-store role builds lasting client relationships and inspires customers through expertise in watches and fine jewelry.

Responsibilities

• Develop new customers by converting walk-in traffic into clients and brand ambassadors.
• Provide prompt, professional, warm, and courteous service to exceed client expectations.
• Build client relationships through thoughtful and consistent outreach.
• Receive repairs and follow up with clients regarding repairs and alterations.
• Collaborate with the sales team to deliver a superior client experience and drive business results.

Requirements

• Minimum 3 years of related experience; watches and jewelry knowledge preferred.
• High school degree or equivalent.
• Strong communication skills and ability to work collaboratively in a team environment.
• Passion for client service, fashion, and luxury.
• Ability to lift 15 pounds and work a flexible schedule, including late nights, weekends, and some holidays.