Fashion & Accessories CX Pro - Flexible Scheduling

Aafes; Whiteman Afb (MO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life insurance

Paid time off

Holiday pay

401K plan

Job summary

The Army & Air Force Exchange Service offers a Customer Experience Associate – Apparel & Accessories role at the Exchange. As part of the team, you’ll help customers discover looks and style with confidence, sharing fashion tips and accessories expertise to complete outfits.

You’ll join a team that welcomes growth, supports development, and provides tools to succeed. Expect flexible scheduling and employee benefits, with emphasis on excellent customer service.

Qualifications

• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.
• Able to take initiative.
• Able to share brand knowledge.
• Excellent communication skills.
• Basic computer skills.
• Retail experience preferred.

Responsibilities

• Greet every customer with eye contact and smile.
• Acknowledge every waiting customer as soon as they arrive at the apparel/accessory area.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

Skills

Adaptability

Quick thinking

Initiative

Brand knowledge

Communication skills

Basic computer skills

Retail experience

Education

High school diploma or equivalent

Job description

The Army & Air Force Exchange Service offers a Customer Experience Associate – Apparel & Accessories role at the Exchange. As part of the team, you’ll help customers discover looks and style with confidence, sharing fashion tips and accessories expertise to complete outfits.

You’ll join a team that welcomes growth, supports development, and provides tools to succeed. Expect flexible scheduling and employee benefits, with emphasis on excellent customer service.