Farmers’ Market Benefits Coordinator

Food Access LA; Los Angeles (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Food Access LA is seeking a Market Match Assistant to support CalFresh, Market Match, and WIC programs at our Los Angeles farmers’ markets. You will administer EBT transactions, educate customers about incentives, and help connect families with benefits and local vendors.

Ideal candidates have experience with nutrition programs, strong customer service, and the ability to work with diverse communities, often in a fast-paced outdoor setting.

Qualifications

• Experience with CalFresh/EBT and WIC programs is a plus.
• Excellent interpersonal skills and written communication abilities.
• Time management and ability to work independently with minimal supervision.

Responsibilities

• Administer CalFresh EBT and nutrition incentives transactions at market customers.
• Educate customers about Market Match and other nutrition incentive programs.
• Educate customers on where to apply for CalFresh benefits.
• Direct customers to vendors accepting WIC benefits as needed.
• Assist with communicating important program and community updates to customers.
• Assist with surveys of customer base if needed.
• Assist Market Manager(s) with communication about program operations and updates to farmers/vendors on market day.
• Assist Market Match Associate with program outreach and promotion as needed.
• Participate in quarterly Benefits and Incentives team meetings (typically virtual).
• Other related duties as assigned.

Skills

Customer service

Bilingual EN/ES

Interpersonal skills

Retail experience

Excel

Tools

Excel

Job description

Food Access LA is seeking a Market Match Assistant to support CalFresh, Market Match, and WIC programs at our Los Angeles farmers’ markets. You will administer EBT transactions, educate customers about incentives, and help connect families with benefits and local vendors.

Ideal candidates have experience with nutrition programs, strong customer service, and the ability to work with diverse communities, often in a fast-paced outdoor setting.