Farm & Garden Customer Support Specialist - Onsite in Maine

Johnny's Selected Seeds; Fairfield (ME); On-site; USD 20,000 - 29,000; Full time

Job summary

Johnny's Selected Seeds in Fairfield, Maine is seeking a Customer Support Specialist 1 for an onsite, seasonal role with the potential to go full-time based on performance and business needs. This position is expected to start November 30, 2026 and is ideal for someone who loves agriculture and solving problems with a smile.

As the first point of contact, you will handle orders, product questions, and account updates across phone, email, chat, and other channels.

Qualifications

• Must have a high school diploma or GED.
• Experience with agriculture, farming, or gardening is preferred.
• Proficient with basic computer tasks and multiple programs.

Responsibilities

• Handle 50+ inbound calls daily with a focus on one-call resolution.
• Provide accurate, timely responses via phone, email, chat, and other channels.
• Enter and manage orders across all platforms (phone, email, fax, mail, PO).
• Outbound phone sales campaigns.
• Support customers with order status, product information, and account updates.
• Document product feedback and customer interactions in CRM.

Skills

Multitasking

Microsoft Office

Verbal & written communication

Detail oriented

Customer-first mindset

Education

High school diploma or GED

Job description

Johnny's Selected Seeds in Fairfield, Maine is seeking a Customer Support Specialist 1 for an onsite, seasonal role with the potential to go full-time based on performance and business needs. This position is expected to start November 30, 2026 and is ideal for someone who loves agriculture and solving problems with a smile.

As the first point of contact, you will handle orders, product questions, and account updates across phone, email, chat, and other channels.