Fandom Experience Specialist — In-Store Merch & Service

Hot Topic; Toms River (NJ); On-site; USD 28,000 - 36,000; Part time

Job summary

Hot Topic in Toms River, New Jersey, is seeking a Sales Associate to provide exceptional customer service in a vibrant retail environment. You will use your knowledge of music and pop culture to enhance customer experiences, assist with merchandising, and maintain store visual standards.

The ideal candidate should have retail experience, excellent communication skills, and be at least 16 years old. Join us to help fellow fans get their hands on the merch they love!

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• Able to navigate around the store and lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience to encourage customer return.
• Cover sales floor zones and maintain visual standards.
• Process sales transactions and drive add-on sales.

Skills

Customer service

Product knowledge

Team collaboration

Job description

Hot Topic in Toms River, New Jersey, is seeking a Sales Associate to provide exceptional customer service in a vibrant retail environment. You will use your knowledge of music and pop culture to enhance customer experiences, assist with merchandising, and maintain store visual standards.

The ideal candidate should have retail experience, excellent communication skills, and be at least 16 years old. Join us to help fellow fans get their hands on the merch they love!