Fandom Experience Specialist — In-Store Merch & Service

Hot Topic; Alpharetta (GA); On-site; USD 28,000 - 36,000; Part time

Job summary

Hot Topic in Alpharetta, GA is seeking a passionate Sales Associate to enhance the shopping experience for customers. You will provide stellar customer service, share your fandom knowledge, and maintain visual merchandising of the store.

Ideal candidates have a background in retail and a love for music and pop culture. Responsibilities include processing transactions, ensuring product availability, and communicating fashion trends. Join us to bring joy to fellow fans!

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• Able to navigate the store and handle boxes up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that encourages customer return.
• Cover sales floor zones and ensure visual standards.
• Process sales transactions and drive add-on sales.
• Communicate fashion and music trend information to management.
• Help keep the stock room organized and the store tidy.
• Work collaboratively with team members.

Skills

Customer service

Product knowledge

Collaboration

Job description

Hot Topic in Alpharetta, GA is seeking a passionate Sales Associate to enhance the shopping experience for customers. You will provide stellar customer service, share your fandom knowledge, and maintain visual merchandising of the store.

Ideal candidates have a background in retail and a love for music and pop culture. Responsibilities include processing transactions, ensuring product availability, and communicating fashion trends. Join us to bring joy to fellow fans!