Fandom Experience Specialist — In-Store Merch & Service

Hot Topic

Alpharetta (GA)

On-site

USD 28,000 - 36,000

Part time

14 days+
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Job summary

Hot Topic in Alpharetta, GA is seeking a passionate Sales Associate to enhance the shopping experience for customers. You will provide stellar customer service, share your fandom knowledge, and maintain visual merchandising of the store.

Ideal candidates have a background in retail and a love for music and pop culture. Responsibilities include processing transactions, ensuring product availability, and communicating fashion trends. Join us to bring joy to fellow fans!

Qualifications

  • Previous experience working in a retail environment.
  • Superpowers in providing customer service and selling.
  • Able to navigate the store and handle boxes up to 50 pounds.

Responsibilities

  • Provide an amazing shopping experience that encourages customer return.
  • Cover sales floor zones and ensure visual standards.
  • Process sales transactions and drive add-on sales.
  • Communicate fashion and music trend information to management.
  • Help keep the stock room organized and the store tidy.
  • Work collaboratively with team members.

Skills

Customer service
Product knowledge
Collaboration

Job description

Hot Topic in Alpharetta, GA is seeking a passionate Sales Associate to enhance the shopping experience for customers. You will provide stellar customer service, share your fandom knowledge, and maintain visual merchandising of the store.

Ideal candidates have a background in retail and a love for music and pop culture. Responsibilities include processing transactions, ensuring product availability, and communicating fashion trends. Join us to bring joy to fellow fans!

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