Fan-Focused Music & Pop Culture Retail Associate

Hot Topic, Inc.; Grove City (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Hot Topic, Inc. is seeking a Sales Associate to deliver an exceptional in-store experience for fans of music and pop culture. You will use product knowledge to assist customers, stock and replenish merchandise, and maintain a visually appealing store environment.

The role emphasizes teamwork and a strong in-store experience with an emphasis on customer satisfaction. The position focuses on assisting customers at the register, promoting add-on sales, and communicating fashion and music trends to

Qualifications

• Retail experience preferred.
• Strong customer service and selling skills.
• Must be at least 16 years old.
• Collaborative and clear communication with teammates and managers.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience to encourage repeat visits.
• Cover the sales floor zones to meet visual standards.
• Operate the register and drive add-on sales with benefits like BOPIS or curbside pickup.
• Assist with planogram changes and merchandising setup.
• Share fashion and music trend information with management and HQ partners.
• Help prevent theft and maintain store organization and tidiness.
• Work as a team and perform any other duties assigned by the Store Leader.

Skills

Retail experience

Customer service

Communication

Teamwork

Job description

Hot Topic, Inc. is seeking a Sales Associate to deliver an exceptional in-store experience for fans of music and pop culture. You will use product knowledge to assist customers, stock and replenish merchandise, and maintain a visually appealing store environment.

The role emphasizes teamwork and a strong in-store experience with an emphasis on customer satisfaction. The position focuses on assisting customers at the register, promoting add-on sales, and communicating fashion and music trends to