Fan Experience & Ticket Sales Coordinator

Sabres & ROCH - Full Time; Buffalo (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Sabres Experience: Comp tickets to Sab

Wellness initiatives

Paid time off

Job summary

Hockey Western New York, LLC is seeking a detail-oriented Ticket Sales & Service Coordinator in Buffalo to manage fan experiences tied to ticket packages and support leadership with strategic initiatives across Membership Sales, Premium Seating, and Group Sales.

Responsibilities include coordinating on-site experiences, CRM lead generation, data tracking, and reporting, while collaborating with ticketing, operations, and game presentation teams to ensure seamless execution.

Qualifications

• Bachelor's degree or equivalent experience.
• 1–2 years of experience in sales, events, or administrative support.
• Strong organizational and time-management skills; excellent written and verbal communication.

Responsibilities

• Coordinate logistics for fan experiences tied to ticket sales packages.
• Plan and execute targeted prospect and member events.
• Serve as liaison between ticketing staff, arena operations, and game presentation.

Skills

Sales experience

Organizational skills

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

TicketMasters

Archtics

KORE CRM

Job description

Hockey Western New York, LLC is seeking a detail-oriented Ticket Sales & Service Coordinator in Buffalo to manage fan experiences tied to ticket packages and support leadership with strategic initiatives across Membership Sales, Premium Seating, and Group Sales.

Responsibilities include coordinating on-site experiences, CRM lead generation, data tracking, and reporting, while collaborating with ticketing, operations, and game presentation teams to ensure seamless execution.