Fan Experience Teammate & Retail Associate

Rally House; Skokie (IL); On-site; USD 21,000 - 24,000; Full time

Job summary

Rally House in Skokie, IL is seeking a Teammate to deliver a welcoming, energetic shopping experience while completing daily tasks with care and consistency. You will support sales, merchandising, and operations through teamwork and initiative.

Ideal candidates are at least 16, with a passion for sports and retail, strong communication, and the ability to stay organized in a fast-paced environment; prior customer-facing experience is preferred.

Qualifications

• Must be at least 16 years old.
• Previous customer-facing experience preferred.
• Ability to work in a fast-paced, team-oriented environment.
• Enthusiasm for sports and retail with a professional demeanor.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Merchandise and maintain clean, organized fixtures and back-of-house areas.

Skills

Customer service

Clear communication

Energetic attitude

Time management

Job description

Rally House in Skokie, IL is seeking a Teammate to deliver a welcoming, energetic shopping experience while completing daily tasks with care and consistency. You will support sales, merchandising, and operations through teamwork and initiative.

Ideal candidates are at least 16, with a passion for sports and retail, strong communication, and the ability to stay organized in a fast-paced environment; prior customer-facing experience is preferred.