Energetic Retail Teammate: Customer-Focused & Team-Driven

Rally House; Franklin Park (IL); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House in Franklin Park, IL seeks a Teammate to deliver a welcoming, energetic guest experience while completing daily tasks with care. You’ll contribute to sales, merchandising, and store operations through teamwork and initiative.

The role emphasizes customer service, product knowledge, handling transactions, keeping fixtures neat, and upholding brand standards. Prior customer-facing experience is preferred; must be at least 16 years old.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalates when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Customer service

Teamwork

Sales skills

Retail

Job description

Rally House in Franklin Park, IL seeks a Teammate to deliver a welcoming, energetic guest experience while completing daily tasks with care. You’ll contribute to sales, merchandising, and store operations through teamwork and initiative.

The role emphasizes customer service, product knowledge, handling transactions, keeping fixtures neat, and upholding brand standards. Prior customer-facing experience is preferred; must be at least 16 years old.