Fan Experience Team Member

Rally House; West Des Moines (IA); On-site; USD 44,083,000 - 49,594,000; Full time

Job summary

Rally House in West Des Moines, IA is seeking a Teammate to deliver a welcoming, energetic guest experience while supporting daily tasks, sales, merchandising, and operations. This role relies on teamwork, attention to detail, and a positive attitude to reflect the Rally House brand with professionalism.

You will engage customers, identify needs, make product recommendations, and help keep shelves organized and store processes running smoothly.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Support daily tasks, merchandising, and store operations to meet sales goals.
• Execute merchandising tasks such as folding, hanging, replenishment and recovery.
• Deliver a welcoming, energetic customer experience and recommend products.
• Contribute to a welcoming, energetic, party atmosphere and assist in promotions and events.

Skills

Customer service

Teamwork

Communication

Positive attitude

Job description

Rally House in West Des Moines, IA is seeking a Teammate to deliver a welcoming, energetic guest experience while supporting daily tasks, sales, merchandising, and operations. This role relies on teamwork, attention to detail, and a positive attitude to reflect the Rally House brand with professionalism.

You will engage customers, identify needs, make product recommendations, and help keep shelves organized and store processes running smoothly.