Fan Experience Teammate — Energetic Retail

Rally House; Gonzales (LA); On-site; USD 18,000 - 21,000; Part time

Job summary

Rally House is looking for a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through teamwork, attention to detail, and initiative, representing the Rally House brand with energy and professionalism.

The Teammate supports store success across People, Operations, Merchandising, Service, and Results, participates in training, and helps create a positive, energetic

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back-of-house areas
• Protect brand standards through attention to detail
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and escalate when needed
• Represent Rally House with enthusiasm and professionalism
• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)

Skills

Teamwork

Communication

Sports enthusiasm

Time management

Job description

Rally House is looking for a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through teamwork, attention to detail, and initiative, representing the Rally House brand with energy and professionalism.

The Teammate supports store success across People, Operations, Merchandising, Service, and Results, participates in training, and helps create a positive, energetic