Fan Experience Associate

Rally House; Portage (MI); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House in Portage, MI is hiring a Teammate to create a welcoming, high-energy experience for guests. You will support sales, merchandising and daily operations, working with a team to maintain organized fixtures and replenish stock.

The role emphasizes a customer-centric approach, initiative, and reliability in a fast-paced retail setting, with a focus on delivering Rally House's brand experience.

Qualifications

• Demonstrates strong customer service and communication skills.
• Ability to work in a fast-paced team environment and prioritize tasks.
• Willingness to learn store systems and follow playbooks.

Responsibilities

• Deliver a welcoming and engaging experience for guests.
• Assist with sales, merchandising and daily store tasks.
• Support floor moves, replenishment and loss-prevention guidelines.
• Provide positive, energetic service in line with Rally House standards.

Skills

Customer service

Communication

Teamwork

Time management

Energetic personality

Tools

POS system

Job description

Rally House in Portage, MI is hiring a Teammate to create a welcoming, high-energy experience for guests. You will support sales, merchandising and daily operations, working with a team to maintain organized fixtures and replenish stock.

The role emphasizes a customer-centric approach, initiative, and reliability in a fast-paced retail setting, with a focus on delivering Rally House's brand experience.