Fan Experience Host - Stadium Entry

Buffalo Bills; Town of Orchard Park (NY); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Union membership

Job summary

Buffalo Bills is seeking a Guest Experience Ticket Greeter at Highmark Stadium in Orchard Park, NY. You will greet guests, scan tickets, and assist with mobile ticketing issues to ensure a seamless game-day experience.

The role requires a friendly, service-oriented mindset, ability to work in a fast-paced environment, and reliable transportation to Highmark Stadium. This position is part-time and unionized (SEIU Local 200 Ushers and Ticket Takers).

Qualifications

• Must have friendly, engaging, service-oriented demeanor.
• Quick learner able to adapt to different situations.
• Team-oriented mindset and able to work collaboratively.

Responsibilities

• Greet guests upon arrival with a friendly welcome and fond farewell.
• Accurately scan tickets to ensure valid entry for all guests.
• Assist guests in troubleshooting mobile ticketing issues through the Bills Mobile App.
• Provide directions to stadium locations using available resources.
• Ensure guests follow stadium policies and procedures.
• Promote Fan Experience programs offered in the stadium.
• Address guest concerns in coordination with Stadium Security and Guest Experience Supervisors.
• Perform all other duties as assigned.

Skills

Friendly demeanor

Quick learner

Team oriented

Background check required

Tools

iPad

iPhone

Ticket Scanners

Laptops

Radios

Job description

Buffalo Bills is seeking a Guest Experience Ticket Greeter at Highmark Stadium in Orchard Park, NY. You will greet guests, scan tickets, and assist with mobile ticketing issues to ensure a seamless game-day experience.

The role requires a friendly, service-oriented mindset, ability to work in a fast-paced environment, and reliable transportation to Highmark Stadium. This position is part-time and unionized (SEIU Local 200 Ushers and Ticket Takers).