Fan Experience Group Lead for Games & Events

Phoenix Suns

Phoenix (AZ)

On-site

USD 25,000 - 42,000

Full time

10 hours ago

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Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid vacation

Volunteer time off

401(k) with match

Tickets to Suns/Mercury/Valley Suns

Job summary

Player 15 Group, the sports and entertainment company behind the Phoenix Suns, seeks a Group Experience Game Crew to support all facets of game day experiences for ticket sales and service needs. This role contributes to elevating fan experiences and community engagement.

You will assist with home game night group experiences and non-game day events, help with giveaways, and adapt duties by game night. A strong customer-focused approach is essential.

Qualifications

Strong customer service and interpersonal skills.
Experience working with youth audiences or groups.
Friendly, professional, upbeat demeanor around high-profile athletes.
Maintain professional conduct when interacting with fans and partners.

Responsibilities

Assist with facilitating group experiences and events on home game nights.
Support group experiences and non-game day events (membership, group leaders, client events).
Assist with group giveaways pre-game, during game, and post-game activities.
Duties may change depending on game nights.

Skills

Strong customer service

Experience with youth

Friendly, professional persona

Professional around athletes

Organizational skills

80% Suns/Mercury games availability

High School Diploma

Education

High School Diploma or equivalent

Job description

You will assist with home game night group experiences and non-game day events, help with giveaways, and adapt duties by game night. A strong customer-focused approach is essential.

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