Fan Experience & Group Events Coordinator

Pittsburgh Penguins; Pittsburgh (Allegheny County); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The Pittsburgh Penguins are seeking a Coordinator, Group and Membership Solutions to support the planning, coordination, and on-site execution of group programs and season-ticket member benefits and events. This role translates established plans into organized, high-quality experiences by managing timelines, communications, guest details, ticket distribution, and event-day logistics.

The coordinator will work closely with Group Sales, Membership Retention, and partner departments to ensure every

Qualifications

• Bachelor’s degree required or equivalent professional experience in events or sports management.
• Minimum 1–3 years of experience in event coordination, sports, live entertainment, hospitality, or related field preferred.
• Proficiency with Microsoft Office and event-management tools; experience with ticketing platforms is a plus.

Responsibilities

• Coordinate and execute established group programs and season-ticket member events from planning to on-site delivery.
• Maintain timelines, guest lists, ticket requirements, and fulfillment needs for each program.
• Collaborate across departments to ensure accurate, fan-focused events and seamless guest experiences.

Skills

Event coordination

Project management

Communication

Customer service

Cross-functional collaboration

Time management

Education

Bachelor’s degree in sport management, business, hospitality, event management, or communications

Tools

Microsoft Office

Ticketmaster/Archtics

Salesforce

Job description

The Pittsburgh Penguins are seeking a Coordinator, Group and Membership Solutions to support the planning, coordination, and on-site execution of group programs and season-ticket member benefits and events. This role translates established plans into organized, high-quality experiences by managing timelines, communications, guest details, ticket distribution, and event-day logistics.

The coordinator will work closely with Group Sales, Membership Retention, and partner departments to ensure every