Family & Youth Support Case Manager

BCFS; Corpus Christi (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

BCFS Family Support Specialist positions focus on providing case management and crisis intervention services to youth and families. The role emphasizes professional judgment, adherence to state and federal standards, and collaboration with a multidisciplinary team.

Responsibilities include conducting individual and family sessions, coordinating referrals, and supporting emergency placements when needed. Strong communication and cultural competency are essential, with a preference for bilingual

Qualifications

• Education: Four-year bachelor or undergraduate degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or four years of direct service experience.
• Experience: Providing direct services to vulnerable populations.
• Must meet licensure or certification requirements as applicable (First Aid / CPR / LMFT/LPC/LCSW or equivalents).

Responsibilities

• Provide individual and family sessions using Motivational Interviewing (MI) and Strengthening Families Program (SFP).
• Coordinate referrals, service planning and documentation for caseload.
• Respond to crises promptly during office visits, home visits or calls.
• Develop and monitor action plans to increase strengths and address needs.
• Assist in emergency shelter placements or respite care as appropriate.
• Mandated reporter of abuse/neglect to supervisors and authorities.
• Attend staff meetings, trainings and events; participate in supervision.
• Travel to client homes and partner sites as needed.
• Maintain deadlines and complete required documentation.

Skills

MI/SFP knowledge

Case management

Crisis intervention

Cultural competence

Communication skills

Education

Bachelor's degree in Social Work or related field

4 years direct service experience

Tools

Computer literacy

MS Office / case management systems

Job description

BCFS Family Support Specialist positions focus on providing case management and crisis intervention services to youth and families. The role emphasizes professional judgment, adherence to state and federal standards, and collaboration with a multidisciplinary team.

Responsibilities include conducting individual and family sessions, coordinating referrals, and supporting emergency placements when needed. Strong communication and cultural competency are essential, with a preference for bilingual