Family Worker - Early Learning & Care

Greater Philadelphia YMCA; Hartford (NJ); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Free YMCA membership - access to all

Flexible work schedule

Discounts on child care and summer cam

Planning for your future? Y- it's a-w

Job summary

Greater Philadelphia YMCA is seeking a Part Time, Hourly Family Worker to work with families, set goals, and connect them with resources. You will schedule home visits, conferences, and assist the director with daily administrative tasks.

Ideal candidates have a college degree or significant related experience, strong MS Office skills, and a passion for member service. Enjoy flexible hours and the satisfaction of helping strengthen the community.

Qualifications

• College degree preferred or 5 years’ experience in related field.
• Experience working with community and families.
• Proficient in MS Office.
• Maintain strict confidentiality within the program and exhibit the utmost respect towards family personal information.
• Strong Interpersonal skills and patience.
• Ability to perform activities which require sustained concentration and attention.
• Possess a passion for member service, building and maintaining a culture of member service excellence.

Responsibilities

• Perform family intakes, actively listen to families to determine needs, crisis intervention, community resource referrals and follow-up with the families in accessing services to determine appropriate needs are being met.
• Establish positive relationships with families being served.
• Calendar Management to include coordinating all aspects of conferences, confirming dates and times, and inputting information into the appropriate monthly calendars.
• Input all family information into database to insure accurate reports, and maintain accurate and up to date enrollment files on all enrolled families.
• Provide comprehensive administrative support to the Director and manage overall operations and personnel of the center in Director’s absence.
• Participate in community outreach and resource sharing events in order to educate and expand knowledge of services within the community.
• Perform other related duties as assigned.

Skills

College degree

Community experience

MS Office

Confidentiality

Interpersonal skills

Attention to detail

Customer service

Education

College degree preferred

Tools

MS Office

Job description

Part Time, Hourly | $21.00

The Family Worker will work one on one with families to determine needs, set goals and find appropriate resources. The Family Worker is responsible for scheduling home visits, conferences, as well as assisting the director with daily administrative tasks.

Some rewards for joining our team:

• Free YMCA membership - access to all branches!
• Flexible work schedule
• Sweet discounts on child care and summer camp programs
• Planning for your future? Ask us how we do it at the Y- it's awesome!

What is needed for this job as our Family Worker:

• College degree preferred or 5 years’ experience in related field
• Experience working with community and families
• Proficient in MS Office
• Maintain strict confidentiality within the program and exhibit the utmost respect towards family personal information
• Strong Interpersonal skills and patience
• Ability to perform activities which require sustained concentration and attention
• Possess a passion for member service, building and maintaining a culture of member service excellence

The responsibilities we will trust you with as our Family Worker:

• Perform family intakes, actively listen to families to determine needs, crisis intervention, community resource referrals and follow-up with the families in accessing services to determine appropriate needs are being met
• Establish positive relationships with families being served
• Calendar Management to include coordinating all aspects of conferences, confirming dates and times, and inputting information into the appropriate monthly calendars
• Input all family information into database to insure accurate reports, and maintain accurate and up to date enrollment files on all enrolled families
• Provide comprehensive administrative support to the Director and manage overall operations and personnel of the center in Director’s absence
• Participate in community outreach and resource sharing events in order to educate and expand knowledge of services within the community
• Perform other related duties as assigned.

What you can expect:

• Support from an amazing team which includes training you on expectations
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger
• Great members to work with every day!

After reading this, if you’re thinking this is me- we want to meet you!