Family Support Worker

Professional Services Group & Community Impact Programs; Appleton (WI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Mileage Reimbursement

Comprehensive benefits

PTO & holidays

Health, vision, dental, life insurance

Short-term disability

401k & profit sharing

Pet insurance

Employee Assistance Program

Job summary

Professional Services Group & Community Impact Programs in Appleton, WI, is hiring a Family Support Worker for our Family Support Services and Supervised Parenting Time programs in Outagamie County. You will help families stay safe, support reunification, and coordinate supervised visits for children in out-of-home care.

The role requires a Bachelor's degree in a related field, a valid driver's license, reliable transportation, and previous experience with at-risk youth.

Qualifications

• Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field.
• One year of experience working with at-risk youth and families preferred.
• Must have reliable transportation and a valid driver's license with automobile insurance.

Responsibilities

• Conduct safe, positive supervised visits using knowledge of child development.
• Monitor and redirect family interactions during visitation.
• Safely transport individuals to and from scheduled visits.
• Analyze client situations to determine services required to control safety threats.
• Meet with families at home to ensure child safety and cooperation with safety plan.
• Triage, assess, and refer families to community resources and supports.
• De-escalate crisis situations and respond appropriately for youth and families.

Skills

Reliable transportation

Communication skills

Crisis de-escalation

Education

Bachelor's degree in Social Work, Psychology, Criminal Justice, or related

Job description

Professional Services Group is now hiring the Family Support Worker for our Family Support Services and Supervised Parenting Time programs in Outagamie County!

Are you passionate about helping families achieve their greatest potential? Do you want to make a real difference in your community? Join our team at Professional Services Group! PSG is a community-based social services organization helping families achieve their greatest potential.

JOB SUMMARY:

The Family Support and Supervised Visitation programs work with families who are referred from the Outagamie Children, Youth, and Families units. The Family Support Worker supports families to maintain safety and de-escalation in homes where children are at-risk for removal due to abuse and/or neglect concerns; supports families through reunification; and arranges and transports supervised visitation to children currently placed in out-of-home care.

KEY RESPONSIBILITIES OF THE FAMILY SUPPORT WORKER:

• Utilize knowledge of child development to conduct safe, positive, and interactive supervised visits with family members.
• Monitor child/family interaction during visitation and redirect families and provide feedback, as needed.
• Safely transport individuals to and from scheduled visits.
• Analyze client situations and histories to determine services required to control safety threats.
• Meet with families within the home to ensure child safety and family cooperation with the safety plan.
• Triage, assess, and, when necessary, refer families to community resources and natural supports.
• Act as a resource to evaluate and determine necessary responses in de-escalating crisis situations with youth and families.

LOCATION: Appleton, WI. Local travel is required throughout the Outagamie County area to complete client visits within the home, with mileage reimbursement.

SCHEDULE: Full-time 40 hours per week. Schedule will include one required evening shift per week (2:00-10:00pm) and one weekend per month.

PAY RATE: $22.00 per hour

WHY WORK WITH PSG/CIP?

• Be part of a passionate team dedicated to making a difference in the community!
• Mileage Reimbursement
• Work culture that values not only the health and well-being of the clients we serve, but also our staff
• Opportunities for advancement and professional development
• Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
  • One of our medical insurance options with employee-only coverage is offered with no monthly premium!

REQUIREMENTS:

• Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
• Must have a Bachelor's degree in Social Work, Psychology, Criminal Justice, or related.
• One year of experience working with at-risk youth and families is preferred.

Equal Employment Opportunity/M/F/disability/protected veteran status