Child and Family Support Worker

PROFESSIONAL SERVICES GROUP; Appleton (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mileage Reimbursement

Health, vision, dental, and life保险

Short-term disability

401k and profit sharing

Pet insurance

Employee Assistance Program (EAP)

Job summary

Professional Services Group in Appleton, WI is hiring a Family Support Worker to assist families within Outagamie County. The role focuses on safety, de-escalation, reunification, and arranging supervised visitation for children in out-of-home care.

You will conduct supervised visits, transport participants, assess client needs, connect families to resources, and collaborate with a family-centered team. This full-time position offers mileage reimbursement and a comprehensive benefits package.

Qualifications

• Must have Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field.
• One year of experience with at-risk youth and families is preferred.
• Reliable transportation and valid driver's license required.

Responsibilities

• Conduct safe, positive supervised visits using knowledge of child development.
• Monitor interactions and provide feedback to families.
• Safely transport individuals to and from scheduled visits.
• Assess client situations to determine services needed to maintain safety.
• Meet with families in the home to ensure safety and cooperation with the safety plan.
• Triage and refer families to community resources and natural supports.
• De-escalate crisis situations and coordinate responses with youth and families.

Skills

Child development knowledge

De-escalation

Crisis management

Transportation coordination

Education

Bachelor's degree in Social Work, Psychology, Criminal Justice, or related

Job description

Professional Services Group is now hiring the Family Support Worker for our Family Support Services and Supervised Parenting Time programs in Outagamie County!

Are you passionate about helping families achieve their greatest potential? Do you want to make a real difference in your community? Join our team at Professional Services Group! PSG is a community-based social services organization helping families achieve their greatest potential.

JOB SUMMARY

The Family Support and Supervised Visitation programs work with families who are referred from the Outagamie Children, Youth, and Families units. The Family Support Worker supports families to maintain safety and de-escalation in homes where children are at-risk for removal due to abuse and/or neglect concerns; supports families through reunification; and arranges and transports supervised visitation to children currently placed in out-of-home care.

KEY RESPONSIBILITIES OF THE FAMILY SUPPORT WORKER

• Utilize knowledge of child development to conduct safe, positive, and interactive supervised visits with family members.
• Monitor child/family interaction during visitation and redirect families and provide feedback, as needed.
• Safely transport individuals to and from scheduled visits.
• Analyze client situations and histories to determine services required to control safety threats.
• Meet with families within the home to ensure child safety and family cooperation with the safety plan.
• Triage, assess, and, when necessary, refer families to community resources and natural supports.
• Act as a resource to evaluate and determine necessary responses in de-escalating crisis situations with youth and families.

LOCATION

Appleton, WI. Local travel is required throughout the Outagamie County area to complete client visits within the home, with mileage reimbursement.

SCHEDULE

Full-time 40 hours per week. Schedule will include one required evening shift per week (2:00-10:00pm) and one weekend per month.

PAY RATE

$22.00 per hour

WHY WORK WITH PSG/CIP?

• Be part of a passionate team dedicated to making a difference in the community!
• Mileage Reimbursement
• Work culture that values not only the health and well-being of the clients we serve, but also our staff
• Opportunities for advancement and professional development
• Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
• One of our medical insurance options with employee-only coverage is offered with no monthly premium!

REQUIREMENTS

• Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
• Must have a Bachelor's degree in Social Work, Psychology, Criminal Justice, or related.
• One year of experience working with at-risk youth and families is preferred.

Equal Employment Opportunity/M/F/disability/protected veteran status

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