Family Support Specialist

Youth-Advocate-Programs,-Inc.; Bethlehem (Northampton County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Prescription

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program

403(b) Retirement Savings Plan

Pet Insurance

Paid time off

Paid Holidays

Direct Deposit

Weekly Pay

Flexible Schedule

Job summary

Youth Advocate Programs, Inc. is seeking a Family Support Specialist to deliver quality community-based services in Northampton County.

The position requires a flexible schedule with 15–20 hours per week, most of which are billable or face-to-face intervention; typical weekly contact per family is 2–5 hours. You will develop individualized service plans, coordinate with social agencies, and provide counseling, advocacy, and service coordination with families and teams.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, or related field preferred (or equivalent experience).
• 1–2 years of experience in family support and case management.
• Strong knowledge of local community resources and support systems.
• Strong communication and organizational skills with attention to detail in case documentation.
• Proficient in Microsoft Office; experience using an electronic health record system is a plus.
• Bilingual Spanish/English skills are a plus.
• Reliable transportation, valid driver's license, and current auto insurance coverage.

Responsibilities

• Develop individualized service plans incorporating goals from the initial referral.
• Assist with coordination and implementation of community-based services with social agencies, hospitals, clinics, schools, and resources.
• Provide counseling, support, advocacy, and service coordination with families individually and as a team.
• Report special or critical incidents and update CYF caseworkers on activities.
• Provide consultation to families and involved professionals.
• Assist with monthly meetings for all participants and teams.
• Complete assessments, closings/aftercare plans and daily progress notes, plus weekly billing documents.

Skills

Strong communication

Organizational skills

Attention to detail

Bilingual (Spanish/English)

Reliable transportation

Driver's license

Education

Bachelor's degree in Social Work, Human Services, Psychology, or related field

Tools

Microsoft Office

Electronic health record system

Job description

Summary of the Position: Family Support Specialist is to deliver quality community-based services while utilizing Youth Advocate Programs mission and core principals. This professional will be available to provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule. Each specialist is required to work a minimum 15–20-hour work week with most of these hours being billable or face-to-face intervention. The number of weekly hours of face-to-face intervention assigned to each family will be determined by case complexity and individual needs. It is anticipated a family referred to the program will receive approximately 2-5 hours of face-to-face intervention weekly.

• Develop individualized service plans incorporating the identified goals provided in the initial referral.
• Assist with the innovative coordination and implementation of community-based services while working closely with social agencies, hospitals, clinics, schools, and community resources.
• Provide counseling, support, advocacy, and service coordination with families working both individually and as part of a team.
• Report special, unusual, or critical incident reports, update Director and CYF caseworker on all participant activities and situations.
• Provide consultation to families and involved professionals.
• Assist with monthly meetings for all participants and teams.
• Complete typed and written assessments, closings/aftercare plans and daily progress notes in additional to weekly billing documents.

Qualifications/Requirements:

• Bachelor's degree in Social Work, Human Services, Psychology, or related field is preferred (or equivalent experience)
• 1 to 2 years of experience in family support and case management
• Strong knowledge of local community resources and support systems
• Strong communication and organizational skills with attention to detail in case documentation.
• Proficient in Microsoft Office; experience using an electronic health record system is a plus.
• Bilingual (Spanish/English) skills are a plus.
• Position requires reliable transportation, valid driver's license, and current auto insurance coverage.

Benefits Available:

• Medical/Prescription
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program
• 403(b) Retirement Savings Plan
• Pet Insurance
• Paid time off
• Paid Holidays
• Direct Deposit
• Weekly Pay
• Flexible Schedule

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

#pajobs

Travel Required

Yes . Transportation of clients with Northampton county

Basic Computer Skills

Intermediate

Strong Communication Skills

Intermediate

Some Knowledge

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Bachelors or better in Social Work or related field.

Experience

1 to 2 years of experience in family support and case management

Licenses & Certifications

Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.