Family Support Program Lead (TBRI® & Family Services)

Raise-the-Futur; Midvale (UT); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental & vision insurance

401k with matching"

Paid time off (PTO)

Job summary

Raise the Future is seeking a Family Support Program Manager to lead the Family Support team, oversee program operations, and maintain TBRI fidelity while managing a caseload of pre- and post-permanency families. The role emphasizes staff supervision, partnership coordination, and quality assurance.

You will supervise and mentor practitioners, ensure service delivery, and collaborate with clinical and community partners. Travel and occasional evenings/weekends may be required.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Development, or a related human services field.
• Minimum two years of experience in adoption, child welfare, family support services, or a related field.
• Minimum one year of leadership, supervision, training, or mentoring experience.
• Knowledge of complex developmental trauma, trauma-informed care, child development, permanency, adoption, guardianship, and family support practices.
• Demonstrated ability to train, coach, and build effective relationships with families, children, staff, and community partners.
• Strong communication, facilitation, assessment, organizational, analytical, and problem-solving skills.
• Ability to travel and meet agency driving requirements.

Responsibilities

• Supervise, coach, train, and evaluate Family Support Practitioners.
• Conduct regular 1:1 meetings, support caseload management, and ensure adherence to agency policies, procedures, and TBRI practices.
• Participate in recruitment, onboarding, performance management, and employee development.
• Review and approve timesheets, mileage, and expenses.
• Oversee day-to-day program implementation and service delivery.
• Coordinate referrals, intake, service access, and transitions with clinical and community partners.
• Monitor program outcomes, maintain accurate records and reports, and ensure compliance with licensing, contract, and audit requirements.
• Support program planning, budget tracking, and continuous quality improvement efforts.
• Build and maintain relationships with community agencies, stakeholders, and partner organizations.
• Maintain an assigned caseload.
• Deliver TBRI Caregiver Training and Facilitate Implementation & Connection Groups.
• Provide in-home coaching and support to reunified families.
• Provide support services via phone, email, virtual platforms, and in person.
• Travel to meetings, trainings, family sessions, and program activities as needed.

Skills

Leadership

Supervision

Coaching

Communication

Training

Program management

Confidentiality

Education

Bachelor's degree in Social Work, Psychology, Human Development, or a related human services field

Job description

Raise the Future is seeking a Family Support Program Manager to lead the Family Support team, oversee program operations, and maintain TBRI fidelity while managing a caseload of pre- and post-permanency families. The role emphasizes staff supervision, partnership coordination, and quality assurance.

You will supervise and mentor practitioners, ensure service delivery, and collaborate with clinical and community partners. Travel and occasional evenings/weekends may be required.