Family Support Partner & Community Navigator

La Frontera EMPACT - Suicide Prevention Center; Apache Junction (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans (3 choices)

Dental plans (2 choices)

Vision plans (2 choices)

403(b) retirement plan

Retirement Allowance

Company paid Life/AD&D and Long-term[

Job summary

La Frontera EMPACT - Suicide Prevention Center is seeking a Family Support Partner to help families navigate behavioral health services and education systems. You will act as a system guide and advocate for parents, providing direct support within the Child and Family Team.

The role requires a high school diploma, experience as a parent or caregiver of a child with behavioral health needs, bilingual Spanish preferred, strong organization, and a valid Arizona driver license with fingerprint

Qualifications

• Minimum of a High School Diploma or GED.
• Experience as a parent, foster parent, adoptive parent or a caretaker of a Child with Behavioral Health needs and experience with the children's services systems. The child MUST have lived with you.
• Be very organized and can manage their time effectively in this busy position.
• Be computer literate, good customer service skills, basic typing.
• Able to work professionally and effectively with others from diverse ethnic and cultural groups.
• Good written and verbal communication skills.
• Possess a valid ARIZONA driver's license w/no major infractions for past 39 months.
• Must have a Fingerprint Clearance Card or be eligible to obtain one.
• Bi-lingual (Spanish) preferred.
• Must be 21 years of age or older at time of employment.

Responsibilities

• Provide direct support to families as an active member of the Child and Family Team.
• Encourage family members to move toward self‑advocacy in the attainment of their own, culturally specific life goals for themselves and their children and help them develop the skills to do so.
• Work with the family to gather information regarding their strengths and needs, as well as provides information, which enables the family to make decisions in the child and family planning process and beyond.
• Provide information and connections to community resources, and helps the family navigate through the processes of the education, behavioral health, juvenile justice, and social services systems.
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required.

Skills

Bilingual Spanish

Organizational skills

Customer service

Typing

Arizona driver’s license

Fingerprint Clearance

Age 21+

Parent/caregiver experience

Education

High School Diploma or GED

Job description

La Frontera EMPACT - Suicide Prevention Center is seeking a Family Support Partner to help families navigate behavioral health services and education systems. You will act as a system guide and advocate for parents, providing direct support within the Child and Family Team.

The role requires a high school diploma, experience as a parent or caregiver of a child with behavioral health needs, bilingual Spanish preferred, strong organization, and a valid Arizona driver license with fingerprint