Family Support Partner: Crisis Navigation & Advocacy

La Frontera Arizona; Apache Junction (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans

Dental plans

Company paid Life/AD&D and Long-term

Voluntary additional Life and Short‑/D

Tuition Reimbursement

Licensure Reimbursement

Elder Care assistance

Pet Insurance

Job summary

EMPACT- Suicide Prevention Center, part of the La Frontera family, is seeking a Family Support Partner to guide families through education, behavioral health, and social services systems. You will provide direct support to families, gather information on strengths and needs, and connect them to community resources.

The role emphasizes empathy, organizational skills, and ability to work with diverse groups, with a focus on navigating child and family planning processes and services.

Qualifications

• Minimum of a High School Diploma or GED.
• Experience as a parent, foster parent, adoptive parent or a caretaker of a Child with Behavioral Health needs and experience with the children's services systems.
• Be very organized and can manage their time effectively in this busy position.
• Be computer literate, good customer service skills, basic typing.
• Able to work professionally and effectively with others from diverse ethnic and cultural groups.
• Good written and verbal communication skills.
• Possess a valid ARIZONA driver's license w/no major infractions for past 39 months.
• Must have a Fingerprint Clearance Card or be eligible to obtain one.
• Must be 21 years of age or older at time of employment.

Responsibilities

• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required.

Education

High School Diploma or GED

Parent/Caregiver experience

Time management

Computer literacy

Customer service

Verbal and written communication

Arizona driver’s license

Fingerprint Clearance Card or eligibility

Age 21+

Job description

EMPACT- Suicide Prevention Center, part of the La Frontera family, is seeking a Family Support Partner to guide families through education, behavioral health, and social services systems. You will provide direct support to families, gather information on strengths and needs, and connect them to community resources.

The role emphasizes empathy, organizational skills, and ability to work with diverse groups, with a focus on navigating child and family planning processes and services.