Family Support Navigator: Foster Hope and Stability

Children & Families of Iowa; Indianola (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Vacation time

Sick leave

Paid holidays

Medical, dental, and vision benefits

Life insurance

Disability coverage

401(k) with company match

Employee Assistance Program

Employee Referral Program

Job summary

Children & Families of Iowa is seeking a Family Support Worker to assist families facing trauma and life challenges. You will provide transportation, supervise family interactions, and coordinate services with the FCS team.

This role emphasizes crisis intervention, documentation, teamwork, and strong communication. A driver’s license and reliable internet or office presence are required; the organization offers a comprehensive benefits package and opportunities to grow.

Qualifications

• High school diploma or equivalent
• At least one year of experience in human services working with children and/or dependent adults
• Associate degree in human services or a related field (preferred)
• Bachelor’s degree in human services or a related field (preferred)
• Strong verbal and written communication skills
• Ability to work independently and meet deadlines
• Reliable internet access or ability to work from an office location
• Valid driver’s license
• Auto insurance with liability coverage and a safe driving record

Responsibilities

• Provide transportation for families and children as needed
• Facilitate and supervise family interactions
• Provide crisis intervention and support services
• Coordinate and schedule meetings between families and FCS team members
• Complete accurate and timely case documentation
• Collaborate with a team dedicated to supporting and strengthening families

Job description

Children & Families of Iowa is seeking a Family Support Worker to assist families facing trauma and life challenges. You will provide transportation, supervise family interactions, and coordinate services with the FCS team.

This role emphasizes crisis intervention, documentation, teamwork, and strong communication. A driver’s license and reliable internet or office presence are required; the organization offers a comprehensive benefits package and opportunities to grow.