Family Support Navigator & Community Resource Liaison

Paycom - ATS; Danbury (CT); On-site; USD 32,000 - 36,000; Full time

Job summary

Paycom - ATS is seeking a Community Support for Families Parent Navigator in Danbury, CT to provide direct support, service coordination, and mentoring to families in Region 5 CSF. The role partners with CSF workers to connect families to formal and informal supports.

You will conduct home visits, help host Family Team Meetings, link families to community resources, advocate in local meetings, and maintain confidential records in line with Wellmore guidelines.

Qualifications

• Requires a college degree in a human service field (AA/AS or BA/BS).
• Bi-lingual Spanish–English may be required.
• Must maintain confidentiality and work independently or in a team.
• Valid Connecticut driver’s license, personal transportation, and auto insurance; willingness to use own vehicle.

Responsibilities

• Co-manage a caseload of ~12 families with CSF workers; use the WRAP process to build care plans.
• Visits & contact: Maintain weekly contact and conduct joint home/community visits (including evenings/weekends).
• Meetings: Help families host monthly Family Team Meetings to monitor care plan progress.
• Resource linking: Connect families to community supports, FAVOR network, support groups, and crisis/safety planning.
• Advocacy & outreach: Advocate for families in community meetings and assist with regional outreach for local Systems of Care Collaboratives.
• Compliance: Document all contacts and manage family records securely and confidentially under Wellmore guidelines.
• Collaboration: Coordinate with DCF Social Workers when involved, and attend mandatory agency trainings.
• Other Duties: Perform additional tasks as assigned by the Supervisor.

Skills

Bilingual (Spanish-English)

Education

AA/AS or BA/BS in human service field

Job description

Paycom - ATS is seeking a Community Support for Families Parent Navigator in Danbury, CT to provide direct support, service coordination, and mentoring to families in Region 5 CSF. The role partners with CSF workers to connect families to formal and informal supports.

You will conduct home visits, help host Family Team Meetings, link families to community resources, advocate in local meetings, and maintain confidential records in line with Wellmore guidelines.