Family Support & Guest Services Associate

Newcomer Funeral Service Group; Orlando, Longwood, Winter Park (FL, FL, FL); On-site; USD 17,000 - 28,000; Part time

Job summary

Newcomer Cremations, Funerals & Receptions in Orlando, FL seeks a caring Family Support Staff member to assist with visitations, services, and family support tasks. The role involves greeting guests, preparing spaces, and handling transportation and errands to support meaningful family experiences.

The position emphasizes compassionate customer service, teamwork, and reliability, with a focus on maintaining a clean, organized, and family-ready facility.

Qualifications

• High school diploma or GED preferred.
• Valid drivere24 license and driving record meeting company standards.
• Ability to lift, push, pull, and assist with physical duties related to funeral service operations.

Responsibilities

• Assist funeral directors and staff during visitations, funeral services, and memorial gatherings.
• Welcome and guide families and guests throughout the funeral home.
• Help prepare chapels, visitation rooms, vehicles, and service areas.
• Drive company vehicles as needed and assist with transportation-related duties.
• Run business-related errands throughout the Orlando area, including deliveries, supply pickups, and other operational needs.
• Transport flowers, service items, personal belongings, and other materials necessary for services.
• Answer phones, assist visitors, and provide general support to funeral home operations.
• Help maintain a clean, organized, and family-ready facility and grounds.

Skills

Compassionate

Customer service

Team player

Communication skills

Education

High school diploma or GED

Job description

Newcomer Cremations, Funerals & Receptions in Orlando, FL seeks a caring Family Support Staff member to assist with visitations, services, and family support tasks. The role involves greeting guests, preparing spaces, and handling transportation and errands to support meaningful family experiences.

The position emphasizes compassionate customer service, teamwork, and reliability, with a focus on maintaining a clean, organized, and family-ready facility.