Family Support Coordinator

NFP People; United States; Remote; USD 16,000 - 24,000; Part time

Job summary

Not For Profit People is seeking a kind, compassionate Family Support Coordinator to extend services across Tewkesbury, Cheltenham and the Forest of Dean. This remote/ Gloucestershire-based role involves regular travel, supporting families with young children, building strong relationships and delivering community drop-ins.

You will work with a second coordinator to develop a programme combining targeted family support, trained home-visiting volunteers and welcoming community sessions, shaping

Qualifications

• Experience of working with children, parents or families, ideally in early years, community or family support.
• An understanding of the challenges families can face and why preventative support matters.
• Excellent interpersonal skills and the ability to build trusting relationships.
• A supportive and collaborative approach to working with colleagues and volunteers.
• Good organisational skills and the confidence to manage their own workload.
• A willingness to build new partnerships and contribute ideas as our services develop.
• A clear commitment to safeguarding, confidentiality and inclusive practice.

Responsibilities

• Building trusting relationships with families, assessing their needs and coordinating appropriate support.
• Developing and delivering community drop-ins and activities that help families connect and access early support.
• Working with health visitors, family hubs, early years professionals and community organisations to strengthen referral pathways.
• Reaching isolated families and those who face barriers to accessing services.
• Using family feedback to shape and improve services.
• Maintaining accurate records, monitoring outcomes and meeting safeguarding and quality standards.

Skills

Interpersonal skills

Relationship building

Team collaboration

Organisational skills

Community outreach

Active listening

Job description

Following a recent restructure, the charity is extending its services into Tewkesbury, Cheltenham and the Forest of Dean, building on existing relationships and reaching more families who would benefit from early support.

We're looking for a kind, compassionate and motivated Family Support Coordinator who believes that strong relationships and consistent care can make a lasting difference to families.

Position: Family Support Coordinator

Location: Remote/Gloucestershire, with regular travel across Tewkesbury, Cheltenham and the Forest of Dean

Hours: Part-time, 30 hours per week

Contract: 12-month fixed term

Closing Date: Monday 23 November 2026, 9am

Interview Date: Interviews will take place on a rolling basis, so apply as early as possible.

The Role

Working alongside another Family Support Coordinator, you'll help develop and deliver family support services across the area. You'll play a key role in establishing a programme that combines targeted family support, trained home-visiting volunteers and welcoming community drop-ins. This is a varied, hands-on opportunity to build meaningful relationships, support families with young children and help shape services that make a real difference in local communities.

Key responsibilities include:

• - Building trusting relationships with families, assessing their needs and coordinating appropriate support.
• - Developing and delivering community drop-ins and activities that help families connect and access early support.
• - Working with health visitors, family hubs, early years professionals and community organisations to strengthen referral pathways.
• - Reaching isolated families and those who face barriers to accessing services.
• - Using family feedback to shape and improve services.
• - Maintaining accurate records, monitoring outcomes and meeting safeguarding and quality standards.

About You

We're looking for someone who shares the organisations values and will be a positive addition to the team. You'll enjoy getting to know people and understand that good relationships are built through listening, consistency and respect. You'll be someone who works well with others, is willing to learn and is comfortable taking initiative and will care about families and believe that everyone deserves to be treated with dignity and without judgement.

We're particularly interested in people who know the area, whether you live locally, have worked in these communities or already have connections with local organisations. We care most about finding someone with the right approach, experience and commitment to the families we support.

We're looking for someone who brings:

• - Experience of working with children, parents or families, ideally in early years, community or family support.
• - An understanding of the challenges families can face and why preventative support matters.
• - Excellent interpersonal skills and the ability to build trusting relationships.
• - A supportive and collaborative approach to working with colleagues and volunteers.
• - Good organisational skills and the confidence to manage their own workload.
• - A willingness to build new partnerships and contribute ideas as our services develop.
• - A clear commitment to safeguarding, confidentiality and inclusive practice.

Experience of coordinating volunteers, delivering community groups or working with local services would be particularly welcome. You don't need to know everything from day one as you will be supported to learn the approach and develop your skills.

We understand that travelling to Stroud may be challenging for some candidates and can offer flexibility around some induction sessions to ensure we find the right person. Work-related travel expenses will be reimbursed and this role will involve travel across the area and occasional attendance at wider team meetings.

Why Work Here?

Join a small, supportive organisation committed to helping families give children the best possible start in life. You'll join a welcoming team where your ideas are valued and you'll have the opportunity to help shape and develop services across Gloucestershire.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Children, Child, Family, Early Years, Community, Children's Support Worker, Child Support Worker, Family Support Worker, Early Years Support Worker, Community Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP