Family Strengthening Case Manager

Bethany; Lisle (IL); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

403(b) retirement plan with employer-m

Generous paid time off

Education reimbursement

Employee assistance program

Wellness program

Job summary

Bethany Christian Services seeks a Family Strengthening Case Manager to support at-risk families by coordinating resources, conducting home visits, and maintaining clear communication with stakeholders. The role emphasizes safeguarding child welfare, court-related duties, and flexible hours to meet community needs.

The position requires a degree in Human Services or Social Work, with CWEL/CERAP certifications preferred, and a strong ability to build community connections.

Qualifications

• Bachelor’s degree in Human Services or related field with 3+ years in a child/family welfare agency
• Master’s degree in Social Work preferred with 2+ years in a child/family welfare agency
• CWEL and CERAP certification required upon hire
• Engage and maintain positive community relationships with diverse individuals
• Excellent assessment, therapeutic and crisis intervention skills
• Excellent verbal and written communication skills
• Ability to work flexible hours including evenings/weekends
• Microsoft Office Suite proficiency
• Must be 21+ with a valid U.S. driver’s license and 3+ years driving experience
• Pass MVR check and criminal history screenings

Responsibilities

• Conduct home visits to meet families and assess risk
• Coordinate with medical, educational and mental health providers
• Assess child safety and well-being during visits
• Manage cases with Child Welfare Services
• Develop and implement family-centered plans
• Attend court hearings and file documents within deadlines
• Travel regularly to external parties
• Work flexible hours including evenings/weekends

Skills

Verbal communication

Written communication

Crisis intervention

Flexibility

Team collaboration

Education

Bachelor's degree in Human Services or related field

Master’s degree in Social Work

CWEL certification

CERAP certification

Tools

Microsoft Office Suite

Job description

Job Category: Social Services - Domestic Programs

• Pay or shift range: $24 USD to $28 USD This is the expected starting range for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Travel Required : Yes

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

As a Family Strengthening Case Manager you will give unsupported and isolated families more stability to get through hard times. As part of our Bethany team, you’ll help parents connect with community resources and build support networks to keep their families together and their children out of foster care. By strengthening families before crisis hits, you’ll help them stay where they belong— together.

How Your Role Makes a Difference

• Conduct home visits to meet with families at various hours of the day as scheduled in some neighborhoods categorized as potentially high-risk;
• Serve as a resource of information between all parties involved in the case and identified stakeholders regarding medical, educational and mental health providers;
• Conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being;
• Conduct case management with Child Welfare Services (CWS) cases, as needed;
• Develop and implement a plan that meets the needs of the children and the family;
• Perform case management responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes;
• Attend court hearings, prepare and file all court documents within required timeframes;
• Travel on a regular basis to external parties;
• Demonstrate flexibility with working hours outside of the normal business hours to meet the needs of the role to include some evenings and weekends, as needed;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s degree in Human Services or equivalent field of study from an accredited college with at least three (3) years of subsequent experience in a child and family welfare agency or a Bachelor’s degree in Social Work from an accredited college with at least two (2) years of subsequent experience in a child and family welfare agency;
• Master’s degree in Social Work or equivalent field of study from an accredited college with at least two (2) years of subsequent experience in a child and family welfare agency, preferred;
• Must be willing and able to obtain a CWEL and CERAP certification upon hire;
• Must possess the ability to engage, develop, and maintain positive community relationships with a diverse group of individuals;
• Demonstrates excellent assessment, therapeutic and crisis intervention skills;
• Excellent verbal and written communication skills;
• Work well under pressure and adaptable to change;
• Must have an ability to work flexible work hours to include some evenings and weekends;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellnessprogram

Salary disclosure for residents of California, Colorado, Connecticut, Washington D.C., Hawaii, Illinois, Maryland, & New York*
Note: Bethany’s compensation plan accounts for geographical differentials
Accepting On-Going Applications
Link to full Benefits Package (Total Rewards Guide) is on the Bethany Career Page

Travel Required

Yes . Up to 25% within region

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.