Family Strengthening Case Manager

Bethany; Granite City (IL); Hybrid; USD 64,930,000 - 81,149,000; Full time

Benefits offered by this job

403(b) retirement plan

Paid holidays

Paid parental leave

Education reimbursement

Wellness program

Career development

Job summary

Bethany Christian Services seeks a Family Strengthening Case Manager to support vulnerable families across multiple counties from Granite City, IL. You will connect families to community resources, coordinate services, and safeguard child safety and permanency.

Travel 3–5 days weekly within the region, with some evenings/weekends as needed. The role requires a Bachelor’s in Human Services or Social Work and strong crisis-intervention skills.

Qualifications

• Degree in Human Services or Social Work required or equivalent.
• Experience in child and family welfare settings preferred.
• Must have strong communication and crisis intervention skills.

Responsibilities

• Conduct home visits to families at varied hours, including some high-risk neighborhoods.
• Serve as a liaison between families and medical, educational, and mental health providers.
• Perform ongoing assessments of child safety and family well-being.
• Develop and implement plans addressing children and family needs, timelines, and services.
• Manage case work in accordance with laws, codes, and program policies; document diligently.
• Travel regularly within Madison, St. Clair, Monroe, and surrounding counties.

Skills

Child welfare

Community outreach

Crisis intervention

Verbal and written communication

Education

Bachelor's in Human Services or Social Work

Master's in Social Work preferred

Job description

Job Category: Social Services - Domestic Programs

Requisition Number: FAMST001716

• Posted : October 8, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

• Pay or shift range: $22.66 USD to $28.32 USD This is the expected starting range for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

As a Family Strengthening Case Manager you will give unsupported and isolated families more stability to get through hard times. As part of our Bethany team, you’ll help parents connect with community resources and build support networks to keep their families together and their children out of foster care. By strengthening families before crisis hits, you’ll help them stay where they belong— together.

This position is based out of our Granite City, IL office; however, the primary service area includes Madison, St. Clair, Monroe, Randolph, Bond, Jefferson County, Marion County, and surrounding communities. The Family Strengthening Case Manager should expect regular travel within this region, typically 3–5 days per week.

How Your Role Makes a Difference

• Conduct home visits to meet with families at various hours of the day as scheduled in some neighborhoods categorized as potentially high-risk;
• Serve as a resource of information between all parties involved in the case and identified stakeholders regarding medical, educational and mental health providers;
• Conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being;
• Develop and implement a plan that meets the needs of the children and the family;
• Perform case management responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes;
• Travel on a regular basis to external parties including: St. Clair, Madison, Monroe, Randolph, Jefferson, Clinton, Washington, Bond, Marion, and Hamilton counties.
• Demonstrate flexibility with working hours outside of the normal business hours to meet the needs of the role to include some evenings and weekends, as needed;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s degree in Human Services or equivalent field of study from an accredited college with at least three (3) years of subsequent experience in a child and family welfare agency or a Bachelor’s degree in Social Work from an accredited college with at least two (2) years of subsequent experience in a child and family welfare agency;
• Master’s degree in Social Work or equivalent field of study from an accredited college with at least two (2) years of subsequent experience in a child and family welfare agency, preferred;
• Must possess the ability to engage, develop, and maintain positive community relationships with a diverse group of individuals;
• Demonstrates excellent assessment, therapeutic and crisis intervention skills;
• Excellent verbal and written communication skills;
• Work well under pressure and adaptable to change;
• Must have an ability to work flexible work hours to include some evenings;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellnessprogram

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.