Family Services Specialist Supervisor

City of Alexandria; Alexandria (VA); Vor Ort; USD 75.000 - 105.000; Vollzeit

Zusammenfassung

The City of Alexandria, VA is seeking a Family Services Specialist Supervisor to lead the Child Protective Services (CPS) unit within the Family Services area. Under general supervision, you will direct the activities of CPS Intake and In-Home staff and ensure services are delivered timely and respectfully.

You will plan, assign, review, and manage day-to-day work, provide policy guidance and training, and collaborate with the child welfare leadership team to improve local practices and outcomes

Aufgaben

• Directs the activities of a CPS unit of FSS, including CPS Intake and In-Home staff.
• Plans, assigns, reviews, and manages day-to-day work to ensure timely, accurate and courteous service.
• Provides direction, guidance, and training on policy and implements best practices for CPS areas.

Jobbeschreibung

Family Services Specialist Supervisor

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Family Services Specialist Supervisor position.

What we do and how we do it is driven by our 4 Guiding Principles:

• Aligning the work we do with our strategic plan
• Executing against our strategy and ensuring accountability for our results
• Promoting and encouraging a culture of leadership and ownership at all levels of the organization
• Promoting a culture of service excellence, creativity and entrepreneurship

An Overview

Under general supervision, this Family Services Specialist (FSS) Supervisor directs the activities of a Child Protective Services (CPS) unit of FSS, and plans, assigns, reviews, and manages their day-to-day work. The unit consists of CPS Intake and In-Home staff. The Supervisor ensures services are provided in a timely, accurate, courteous and effective manner in accordance with federal, state and local policies and procedures. Provides direction, guidance, and training on policy, and implements best practices for all CPS areas of work. Takes responsibility for the professional development and training of unit members. Works with the child welfare leadership team to develop local policies and practices to improve agency operations. Tasks are performed under the general supervision of a Human Services Program Manager, Chief of Child Welfare Services, or the Director of the Center for Children and Families. The Family Services Manager is distinguished from the by the latter’s responsibilities for supervising Family Services Supervisors and managing the direct services program performance.