Family Services Specialist - Front Desk & Benefits Support

Virginia Department of Social Services; Virginia (MN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible Work Hours

Pay Incentives

Professional Development

Supportive Team Environment

Job summary

King William County Department of Social Services seeks a customer-focused Family Services Specialist to support Benefits and Services at the front desk. The role involves screening applications, processing renewals, and assisting clients with forms and information.

Telework may be limited; on-site presence is expected in King William County, VA. Strong organizational skills, communication, and ability to work with diverse clients are essential, with opportunities for professional development

Qualifications

• Knowledge of agency computer systems and software.
• Ability to provide customer and personal services.
• Understanding of human behavior and motivation.

Responsibilities

• Provide administrative support for Benefit Programs and Family Services.
• Screen applications and renewals for Benefit Programs.
• Operate office systems to search initial applications and renewals.

Skills

Computer systems

Customer service

Communication

Mathematics

Teamwork

Education

High school diploma

Tools

Office software

Word processing

Job description

King William County Department of Social Services seeks a customer-focused Family Services Specialist to support Benefits and Services at the front desk. The role involves screening applications, processing renewals, and assisting clients with forms and information.

Telework may be limited; on-site presence is expected in King William County, VA. Strong organizational skills, communication, and ability to work with diverse clients are essential, with opportunities for professional development