Family Services Specialist

Community Action Partnership of San Luis Obispo County, Inc.; Salinas (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Community Action Partnership of San Luis Obispo County, Inc. seeks a Family Services Specialist to recruit and enroll children, verify eligibility, orient parents to services, and connect families with community resources.

The role requires multilingual abilities and experience in client casework, with a focus on equity and inclusive engagement. Under supervision, you will maintain health records, collaborate with center staff, and support referrals across Health, Nutrition, Education,

Qualifications

• AA/AS in Child Development or related field plus 1 year of client casework/case management; Bachelor's degree preferred.
• BA/BS in Child Development, Social Science, Psychology, Human Development, or related field with 1 year of casework experience.
• Experience in recruitment, eligibility verification, parent orientation and health record maintenance.

Responsibilities

• Recruit and enroll children into the program.
• Orient parents to comprehensive services including Health, Nutrition, Education, Disabilities, Mental Health, and ERSEA.
• Refer families to community resources and ensure effective service coordination.
• Maintain health records and document services to families and children.
• Collaborate with center staff to meet program timelines and goals.
• Transport families to meetings or appointments when necessary.

Skills

Bilingual

Client communication

Case management

Education

AA/AS in Child Development or related field

BA/BS in related field

Job description

Helping People. Saving Lives.

To be considered for this position, applicants must be fluent in two or more languages, including at least one language that supports the needs of the program and community.

Under the supervision of the Area Manager/Center Supervisor and working in collaboration with the Family Child Care Coordinator the Family Services Specialist is responsible for recruitment of children, verification of eligibility, parent orientation, referral of parents to community resources and local social services agencies and updating childrens' health records. Maintains child/family files and reference records and engages in mutually respectful, positive, goal-oriented partnerships with families to promote positive child and family outcomes. Works closely with the Content experts and Area Managers/Center Supervisors to assure timelines are met. Supports CAPSLO's mission and vision by creating inclusive and equitable environments for all eligible families to participate in the program.

What we are looking for in the ideal candidate:

• Level II: Has an AA/AS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework/case management experience. Bachelor's Degree is preferred
• Level III: Has a BA/BS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework/case management experience.
• Experience in child recruitment, eligibility verification, parent orientation, community resource referrals, and maintaining childrens' health records.
• Depending on the department assigned, a valid California driver's license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel. Reasonable accommodations will be considered in accordance with applicable laws.

As a Family Services Specialist you will:

• Recruit and enroll children into the program.
• Understand and adhere to program policies, confidentiality, privacy, and ethical practices.
• Orient parents to comprehensive services including Health, Nutrition, Education, Disabilities, Mental Health, Parent Engagement, and ERSEA.
• Support Migrant and Seasonal Head Start families, linking them with referral systems and community services.
• Serve as a liaison for referrals, ensuring services are beneficial and effective.
• Discuss the importance of coordinating health, social, and educational services for children's learning and family well-being.
• Assist families in finding health and dental care, encouraging involvement in the healthcare system.
• Participate in special health screenings and maintain accurate health records.
• Know local social services and community resources, including health, mental health, nutrition, parenting, financial literacy, education, enrichment, recreation, job training, and employment.
• Plan monthly local parent committee meetings with the Family Child Coordinator, providing support and encouragement.
• Support Parent Meetings by scheduling guest speakers, preparing agendas, and signing in attendees.
• Encourage parent participation in program and community events.
• Attend and participate in community collaborations.
• Maintain accurate documentation of services to families and children.
• Maintain knowledge of database programs (e.g., ChildPlus).
• Complete reports and follow-up as requested by Content experts and Area Manager/Center Supervisor.
• Transport parents and/or children to meetings, health and other service appointments, when necessary.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE/ V/ ADA/ Drug Free Workplace/ Asset infused Organization. As an Equal Opportunity Employer, Community Action Partnership of San Luis Obispo will consider all qualified applicants without attention to race, sex, age, religion, disability, national origin, veteran status, socioeconomic class, or any other protected characteristic.