Family Services & Resources Manager

Arkansas Baptist Children & Family Ministries (ABCFM); Little Rock (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Arkansas Baptist Children & Family Ministries (ABCFM) seeks a Resource Manager to guide families from intake through discharge, coordinating life skills development, budgeting, and family resources within a Christ-centered framework. The role emphasizes timely documentation, teamwork, and community engagement to strengthen family units.

The position requires leadership in plan of care, budget oversight, and involvement in supervision and coordination of volunteer opportunities, with evening or

Responsibilities

• Screening and Intake Process according to policy. 24 hour business day turnaround for client contact.
• Assessment of applicant families to assist with plan of care requirements and alignment with agency mission.
• Facilitating and participating in Plan of Care and establish “Family” Budget along with budget implementation. Includes Lifeskills development and documentation within 24 hours of service, plus incident reports.
• Plan and calendar 2–3 hours per week face to face time for each family for resourcing, support, and Life Skills Training.
• Maintain client files for compliance in the electronic record system, including Intake, Plan of Care progress, budget, fees, documents, room checks, and ongoing paperwork.
• Timely completion of all case activity according to policy due dates; 24 business hour turnaround for client contact, documentation, and incident reports.
• Work peer caseloads during absences, vacations, or vacancies; Resource Manager collaborates with the entire Desired Haven team.
• Participate in supervision with direct supervisor and provide necessary case details as requested.
• Supervise Resident Assistant, Tutors, and Advocate Coordinator.
• Assist in developing and strengthening families through teaching life skills and providing resources.
• Maintaining of the Agency Home: general maintenance, repairs scheduling, filter changes, lights, etc.
• Maintain scheduled inspections and repairs of fire alarms, extinguishers, exit lights and suppression system.
• Drills: Fire, earthquake & tornado
• Stock supplies, organize and maintain supply room
• Managing US mail: collecting and dispersing
• Managing the agency home budget
• Coordination of volunteer opportunities and volunteers, including weekends or nights
• Donation acceptance and related paperwork
• Provide excellent communication to all team members; respond to email, voicemail, and Teams in a timely manner.
• Participate in public relation activities by public speaking and written articles for church groups, civic organizations, conventions and meetings

Skills

Communication

Job description

Arkansas Baptist Children & Family Ministries (ABCFM) seeks a Resource Manager to guide families from intake through discharge, coordinating life skills development, budgeting, and family resources within a Christ-centered framework. The role emphasizes timely documentation, teamwork, and community engagement to strengthen family units.

The position requires leadership in plan of care, budget oversight, and involvement in supervision and coordination of volunteer opportunities, with evening or