Family Services Lead – Community Resources & Support

HFHnyc; New York (NY); On-site; USD 64,000 - 66,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Commuter benefits

Life insurance

Work/Life Assistance Program

3 weeks vacation

10 sick days

3 personal days

12 paid holidays

Job summary

Homes for the Homeless in Staten Island is seeking a Family Services Supervisor to lead the family services team at the Families with Children facility. You will oversee staff performance, conduct case file audits, and coordinate with community partners to connect families to resources while managing a caseload as needed.

The role requires a Bachelor's degree and at least 1 year of supervisory experience in family services; familiarity with DHS procedures; strong computer and communication

Qualifications

• Bachelor's Degree is required.
• At least 1 year of supervisory experience in the field of family services.
• Familiarity with DHS procedures.
• Excellent computer skills with proficiency in Microsoft Office.
• Strong communication and interpersonal skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Assist the Director of Family Services with the day-to-day operation of the department.
• Manage and maintain several departmental reports.
• Ensure that family services staff are referring clients to existing employment readiness services, housing leads and community resources.
• Carry a case load when there is a staff vacancy.
• Ensure that intakes are completed within 48 hours of arrival and provide signature for each.
• Complete chart audits to ensure compliance with state and city mandates.
• Provide ongoing training and support to family services staff.
• Ensure that all State and DHS mandates are being adhered to.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Bilingual English/Spanish

Education

Bachelor's degree

Job description

Homes for the Homeless in Staten Island is seeking a Family Services Supervisor to lead the family services team at the Families with Children facility. You will oversee staff performance, conduct case file audits, and coordinate with community partners to connect families to resources while managing a caseload as needed.

The role requires a Bachelor's degree and at least 1 year of supervisory experience in family services; familiarity with DHS procedures; strong computer and communication