Family Services Coordinator (FSC) Early Intervention

Jobless; Clovis, Northern (NM, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Professional development opportunities

Supportive leadership and clinical/col

Mission-driven workplace

Impactful work

Job summary

MECA Therapies, LLC in Clovis, New Mexico, is seeking a compassionate Family Service Coordinator (FSC) to support families with children birth to three through Early Intervention. The role centers on coordinating services, guiding IFSP development, and connecting families to resources in home and community settings.

You will collaborate with therapists, healthcare providers, and community partners to ensure timely, family-centered services, with emphasis on confidentiality, eligibility

Qualifications

• Bachelor's degree in Social Work, Counseling, Psychology, Nursing, Special Education, or related field.
• Two years of direct experience serving individuals with disabilities and/or families may substitute for a degree.
• Ability to complete required FSC training within one year.
• Strong organizational and record-keeping skills.
• Excellent verbal and written communication skills.
• HIPAA confidentiality and compliance.
• Proficiency with Windows and electronic documentation systems.
• Valid driver's license and reliable transportation.

Responsibilities

• Serve as the primary contact for families enrolled in Early Intervention services.
• Explain EI process, family rights, safeguards, and resources.
• Gather information on family concerns, priorities, resources, and outcomes.
• Coordinate evaluations, eligibility, and IFSP service planning.
• Assist families in developing and preparing IFSPs.
• Coordinate and monitor EI services identified on the IFSP.
• Connect families with community resources and medical providers.
• Facilitate TTCMs, IFSP meetings, and reviews.
• Ensure services are timely and aligned with family priorities.
• Support families in development across cognitive, communication, physical/motor, social-emotional, and adaptive domains.
• Assist with insurance navigation and documentation.
• Complete transition planning and support transition conferences.
• Conduct initial and ongoing family visits.
• Maintain strong relationships and family-centered practices.

Skills

Strong organizational skills

Effective verbal and written comms

Interpersonal and collaboration skills

HIPAA confidentiality

Microsoft Windows & electronic docs

Valid driver's license

Bilingual (English/Spanish) preferred

Education

Bachelor's degree in Social Work

Bachelor's degree in Counseling

Bachelor's degree in Psychology

Bachelor's degree in Nursing

Bachelor's degree in Special Education

Bachelor's degree in related field

Two years of direct experience with disabilities/families substituting for degree

Tools

Microsoft Windows

Job description

Family Service Coordinator (FSC) – Early Intervention

Location: Clovis, New Mexico (Multiple Locations Available)

Department: Early Childhood Services

Company: MECA Therapies, LLC

Join the Largest Pediatric Rehabilitation Provider in New Mexico

MECA Therapies is seeking a compassionate and organized Family Service Coordinator (FSC) to join our Early Intervention team.

As the largest pediatric rehabilitation provider in New Mexico, MECA is dedicated to ensuring children and families have access to high-quality services and support within the communities we serve. Our Family Service Coordinators play a critical role in helping families navigate Early Intervention services, coordinate resources, and ensure children receive the support needed to reach their developmental goals.

Position Summary

The Family Service Coordinator (FSC) supports families of children birth to three years of age by coordinating Early Intervention services and assisting families in accessing resources, supports, and developmental services. The FSC serves as the primary point of contact for families, helping guide them through the Early Intervention process, supporting Individualized Family Service Plan (IFSP) development, coordinating services, and ensuring services are delivered effectively and timely.

This position provides services primarily in home and community settings and requires collaboration with families, therapists, healthcare providers, community partners, and interdisciplinary teams.

Qualifications

Required

• Bachelor's degree in one of the following areas:
  • Social Work
  • Counseling
  • Psychology
  • Nursing
  • Special Education
  • Any related field
• Bachelor's degree in another field may be considered with two (2) years of direct experience serving individuals with disabilities and/or families.
• Ability to complete required Family Service Coordination training modules within one year of hire.
• Strong organizational and record-keeping skills.
• Effective verbal and written communication skills.
• Strong interpersonal and collaboration skills.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Proficiency with Microsoft Windows and electronic documentation systems.
• Valid driver's license, reliable transportation, and automobile insurance.

Preferred

• Experience working with children birth to three and their families.
• Early Intervention experience.
• Knowledge of Individualized Family Service Plans (IFSPs).
• Experience coordinating community resources and family services.
• Bilingual (English/Spanish) preferred.

Essential Responsibilities

• Serve as the primary contact and support for families enrolled in Early Intervention services.
• Explain the Early Intervention process, family rights, procedural safeguards, and available resources.
• Gather information regarding family concerns, priorities, resources, and desired outcomes.
• Coordinate evaluations, assessments, eligibility determination, and service planning activities.
• Assist families in developing and preparing for Individualized Family Service Plans (IFSPs).
• Coordinate and monitor Early Intervention services identified on the IFSP.
• Connect families with community resources, medical providers, and additional supports.
• Facilitate Transdisciplinary Team Consultation Meetings (TTCMs), IFSP meetings, periodic reviews, annual reviews, and transition activities.
• Ensure services are delivered in a timely manner and aligned with family priorities and child needs.
• Support families in promoting development across cognitive, communication, physical/motor, social-emotional, and adaptive domains.
• Assist families with navigating insurance requirements, including public and private insurance documentation when applicable.
• Complete required transition planning and support families through transition conferences.
• Conduct required family visits, including initial face-to-face visits and ongoing monthly face-to-face contact.
• Maintain strong relationships with families while supporting informed decision-making and family-centered practices.

Caseload & Productivity Expectations

• Maintain an assigned caseload of approximately 38–40 families per month, based on eligibility criteria, service needs, and program requirements.
• Provide services according to each child's IFSP.
• Meet established productivity expectations while maintaining high-quality family-centered services.
• Caseload assignments may be adjusted based on program needs and collaboration with leadership.

Documentation & Compliance

• Maintain accurate and confidential records for each child and family served.
• Complete documentation required by MECA, Early Childhood Education and Care Department (ECECD), New Mexico FIT Program, and other applicable agencies.
• Maintain records including:
  • Consent and release forms
  • Evaluations and assessment results
  • Eligibility documentation
  • Medical records
  • IFSP documentation
  • TTCM notes and family contact documentation
• Document all time spent supporting families and coordinating services.
• Complete required documentation in the designated data management system.
• Submit monthly documentation and billing requirements according to program timelines.
• Participate in file reviews and quality assurance activities.

Professional Development

• Complete required Family Service Coordination training modules within one year of hire.
• Obtain and maintain required certification through the New Mexico FIT Program.
• Participate in required MECA trainings, staff meetings, and professional development activities.
• Provide consultation, mentoring, and training to team members as appropriate.
• Maintain knowledge of Early Intervention regulations, best practices, and family-centered care approaches.

Supervision & Support

Family Service Coordinators receive ongoing support and supervision from designated Early Childhood Services leadership, including:

• Lead Family Service Coordinator (LFSC)
• Early Childhood Lead Coordinator (ECLC)
• Assistant Regional Director (ARD)
• Regional Director

Supervision is based on program requirements, experience level, and complexity of assigned responsibilities.

Quality Assurance Expectations

• Maintain ethical and compliant service coordination practices.
• Respect and support the rights of children and families served.
• Participate in regular quality assurance reviews.
• Complete required client file audits and corrective actions as needed.
• Ensure all services are delivered in accordance with MECA policies, state requirements, and Early Intervention standards.

Why Join MECA Therapies?

At MECA, we believe families are the foundation of successful outcomes for children. Our Early Intervention team partners with families to provide meaningful support during the most critical years of development.

We offer:

• Competitive compensation
• Supportive leadership and clinical collaboration
• Professional development opportunities
• A mission-driven workplace
• The opportunity to positively impact children and families throughout New Mexico

MECA Therapies, LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing reasonable accommodations throughout the hiring process and employment.