Family Services Associate – In-Home Support & Casework

City of Norfolk; Norfolk (VA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Signing bonus

Job summary

The City of Norfolk's Department of Human Services seeks a Family Services Associate to educate clients, provide in-home support, and assist families in accessing essential services. The role involves case documentation, transportation, and collaboration with caseworkers, courts, schools, and health professionals.

Two-year degree required; no prior experience is necessary. A valid driver's license may be needed, and a signing bonus of $5,000 is offered for new hires.

Qualifications

• Two year associate's degree or equivalent required.
• No experience required.
• Valid Driver's License may be required depending on assignment.

Responsibilities

• Educate clients in utilizing resources to meet needs.
• Provide in-home counseling and empower families.
• Maintain written case documentation and reports.
• Coordinate with case managers, courts, schools and health professionals.
• Transport clients to appointments and assist with referrals.

Skills

Client advocacy

Case management

Court documentation

Transportation to clients

Education

Associate's degree or equivalent

Job description

The City of Norfolk's Department of Human Services seeks a Family Services Associate to educate clients, provide in-home support, and assist families in accessing essential services. The role involves case documentation, transportation, and collaboration with caseworkers, courts, schools, and health professionals.

Two-year degree required; no prior experience is necessary. A valid driver's license may be needed, and a signing bonus of $5,000 is offered for new hires.