Family Service Sales Pro — Compassionate Memorial Planner

Service Corporation International; Seattle (WA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Sick Leave

Disability insurance

Job summary

Service Corporation International in Seattle, WA seeks a Family Service Counselor to assist client families with at-need and pre-need cemetery arrangements. You will drive lead generation, build trust, present options, and collaborate with funeral directors to provide seamless, compassionate service.

The role requires empathy, strong communication, and the ability to work evenings/weekends, with licensing as needed. Compensation includes a strong commission-based plan and comprehensive benefits.

Qualifications

• Education: high school diploma or equivalent; 1–2 years of college preferred.
• Strong customer service and sales experience; empathic communication.
• Ability to obtain and maintain an insurance license if required by state.
• Willingness to work evenings and weekends; valid driver’s license.

Responsibilities

• Prospect and generate leads; present cemetery and pre-need options.
• Build relationships with families and referrals; follow up on inquiries.
• Coordinate with funeral directors and staff to ensure seamless service.
• Prepare for appointments and maintain accurate activity tracking.

Skills

Empathy

Respect

Customer service

Communication

Driving

Insurance license

Presentations

Presentations certification

CRM software

Flexible hours

Education

High school diploma

Some college

Tools

CRM software

Job description

Service Corporation International in Seattle, WA seeks a Family Service Counselor to assist client families with at-need and pre-need cemetery arrangements. You will drive lead generation, build trust, present options, and collaborate with funeral directors to provide seamless, compassionate service.

The role requires empathy, strong communication, and the ability to work evenings/weekends, with licensing as needed. Compensation includes a strong commission-based plan and comprehensive benefits.