Family Service Counselor: Pre-Need Sales & Relationships

sci; Limerick (Montgomery County); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Montgomery County, PA is seeking a Family Service Counselor to help families by presenting cemetery and pre-need options and delivering personalized service.

You will lead prospecting, build trusted relationships with families, and collaborate with funeral directors and staff to ensure seamless client experiences. Strong communication, empathy, and willingness to work evenings/weekends are valued, with compensation tied to performance.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of college or equivalent experience preferred.
• 1-2 years of customer service or sales experience preferred.
• Driver's license with clean record; insurance license if required by state.

Responsibilities

• Lead generation and prospecting daily.
• Build relationships with families and provide service.
• Coordinate with funeral home staff and managers for seamless service.
• Maintain activity to ensure productivity and goals.

Skills

Lead generation

Relationship building

Customer service

Sales experience

Empathy

Communication

Time management

Education

High school diploma

1-2 years college

Job description

SCI in Montgomery County, PA is seeking a Family Service Counselor to help families by presenting cemetery and pre-need options and delivering personalized service.

You will lead prospecting, build trusted relationships with families, and collaborate with funeral directors and staff to ensure seamless client experiences. Strong communication, empathy, and willingness to work evenings/weekends are valued, with compensation tied to performance.