Family Service & Pre-Need Sales Specialist

sci; Baltimore (MD); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI is seeking a Family Service Counselor in Baltimore, MD who will prospect daily, build trust with families, and drive revenue through pre-need and at-need cemetery services. You will partner with funeral directors and managers to provide compassionate service while maintaining high professional standards.

The role emphasizes relationship building, customer service excellence, and the ability to work evenings or weekends as needed. Compensation is strong and commission-based.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.

Responsibilities

• Prospect for leads for 1-2 hours daily and seek referrals from families served.
• Network with community and civic relationships to generate opportunities.
• Explain and present family-focused arrangements and protect long-term relationships.
• Collaborate with funeral directors and location managers to ensure seamless service.

Skills

Lead generation

Relationship building

Teamwork

Customer service

Education

High school diploma

1-2 years of college

Job description

SCI is seeking a Family Service Counselor in Baltimore, MD who will prospect daily, build trust with families, and drive revenue through pre-need and at-need cemetery services. You will partner with funeral directors and managers to provide compassionate service while maintaining high professional standards.

The role emphasizes relationship building, customer service excellence, and the ability to work evenings or weekends as needed. Compensation is strong and commission-based.