Family Service Counselor | High-Earning Inside Sales

Carriage Services; Bakersfield (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Carriage Services in Bakersfield, CA seeks a Family Service Counselor - Inside Sales Representative to cultivate relationships with client families, guide them through funeral selections, and convert inquiries into pre-need sales.

This full-time role offers high earning potential with commission and base pay, with typical earnings ranging from $65,000 to $125,000+, and opportunities to advance with annual bonuses and referrals.

Qualifications

• High school diploma or equivalent required; some college or college degree preferred.
• Proven track record of success in inside sales and outside sales production strongly preferred.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• Valid driver’s license in good standing and acceptable driving record.

Responsibilities

• Establishes a professional relationship with client families to ensure that all needs are being met.
• Represents the company in a professional and caring manner.
• Provides tours and guides families that visit the cemetery locations.
• Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
• Completes required paperwork and ensures proper interment verification and compliance with state and industry regulations.
• Develops new prospects and community-based contacts.
• Makes presentations at the business location, client homes, and public events highlighting merchandise and pre-need services.
• Maintains proactive communication with funeral homes, departments, and team members for a smooth service process.
• Reports progress to the Sales Manager as directed.
• Schedules aftercare appointments to ensure client family satisfaction and obtain referrals.

Skills

Inside sales

Sales targets

Customer service

Communication

Education

High school diploma or equivalent

Some college or college degree preferred

Job description

Carriage Services in Bakersfield, CA seeks a Family Service Counselor - Inside Sales Representative to cultivate relationships with client families, guide them through funeral selections, and convert inquiries into pre-need sales.

This full-time role offers high earning potential with commission and base pay, with typical earnings ranging from $65,000 to $125,000+, and opportunities to advance with annual bonuses and referrals.