Family Service Advisor

nsmg; Trinity (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Uncapped Commission

Medical Insurance

Dental Insurance

Vision Insurance

Life & AD&D

Disability Coverage

401(k) with Company Match

Tuition Reimbursement

Funeral & Cemetery Benefits

Employee Referral Bonuses

Recognition Programs & Annual Awards

Job summary

NorthStar Memorial Group is seeking a Family Service Advisor at Trinity Memorial Gardens in Trinity, FL. You will engage families with empathy, offering personalized memorial planning while driving consultative sales and building trusted relationships.

You will guide families through final celebration options, leveraging a proactive approach arising from a nationwide network. Training is provided and success is rewarded via an uncapped commission program and extensive benefits.

Qualifications

• Compassionate and empathetic style while supporting families
• Creative thinker who can offer meaningful, personalized memorial ideas
• Proactive, consultative sales mindset with initiative

Responsibilities

• Assist families with planning final celebrations and arrangements
• Build and manage a sales pipeline with qualified leads provided by the company
• Provide guidance and support to families during a sensitive life event, delivering exceptional service

Job description

Join NorthStar Memorial Group as a Family Service Advisor at Trinity Memorial Gardens in Trinity, FL.

At NorthStar, we’re redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor you won’t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life’s most sensitive moments.
• Creatively, we value innovation. You’ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Uncapped Commission Program – You control your income
• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Employee Referral Bonuses
• Recognition Programs & Annual Awards Trips

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver’s license with a clean motor vehicle record (MVR).

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.