Family Recovery Project Data Specialist

Archways; Concord (NH); On-site; USD 65,000 - 90,000; Full time

Job summary

Archways is seeking a Data Specialist for the New Hampshire Family Recovery Project to coordinate data collection, management, and reporting across partners. The role supports measuring outcomes and improving implementation and participant experience.

You will ensure data governance, privacy compliance, and timely, accurate dashboards and reports for leadership and funders, working with the Program Director and Data & Engagement teams.

Responsibilities

• Develop and support data systems, procedures, tools, and reporting for implementation, monitoring, evaluation, and federal reporting.
• Coordinate standardized data collection across participating centers and partner organizations, including participant, service, referral, engagement, implementation, fidelity, and outcome information.
• Monitor data quality through routine validation, completeness reviews, timeliness checks, identification of missing or inconsistent information, and follow-up with sites to resolve concerns.
• Track project performance measures, benchmarks, implementation milestones, participant enrollment, service delivery, family engagement, referral patterns, program completion, and other required indicators.
• Develop dashboards, visual reports, and monthly, quarterly, annual, and other reports that communicate progress, performance, outcomes, gaps, and trends to leadership, partners, and funders.
• Prepare and support required Regional Partnership Grant performance reporting and other project reporting requirements, coordinating with the Program Director and Archways staff to ensure accuracy and timely submission.
• Collaborate with OMNI Institute on process and outcome evaluation activities, including data submission, data coordination, surveys, fidelity monitoring, data requests, and documenting outcomes.
• Provide analysis to support continuous quality improvement, implementation decisions, Leadership Council review, and corrective-action planning.
• Work with participating centers and partners to strengthen data quality, performance monitoring, and understanding of measures and expectations.
• Support secure collection, storage, transmission, access, use, and management of data per agreements and HIPAA/privacy rules, and align with Archways data governance standards.
• Train and provide technical assistance on data-collection procedures, reporting expectations, databases, tools, user guides, and reporting manuals.
• Collaborate with Archways leadership and other departments to align data practices with policies and contribute to broader data projects.

Job description

The Family Recovery Project Data Specialist coordinates data collection, management, reporting, performance measurement, and quality improvement activities for the New Hampshire Family Recovery Project. The Data Specialist works closely with the Family Recovery Project Program Director, Archways’ Data, Outcomes, & Engagement Manager, participating Family Resource Centers of Quality, OMNI Institute, the National Family Support Network’s FRC Evidence & Impact Institute, and other project partners to ensure that implementation and outcome information is timely, accurate, useful, and secure.

The position supports the project’s goal of demonstrating and strengthening the effectiveness of the Family Threads Practice Model while helping turn data into information that staff and project leadership can use to improve implementation, participant experience, and outcomes.

The Data Specialist also works collaboratively with Archways’ organizational data and compliance leadership and the Vice President /COO to ensure that project-specific data practices align with applicable privacy requirements, established data-governance best practices, Archways policies and procedures, organizational reporting systems, and broader operational priorities.

Requirements

Key Responsibilities

1. Develop, maintain, and support the data systems, procedures, tools, and reporting processes needed for implementation, monitoring, evaluation, and federal reporting for the New Hampshire Family Recovery Project.
2. Coordinate standardized data collection across participating Family Resource Centers of Quality and partner organizations, including participant, service, referral, engagement, implementation, fidelity, and outcome information.
3. Monitor data quality through routine validation, completeness reviews, timeliness checks, identification of missing or inconsistent information, and follow-up with participating sites to resolve data concerns.
4. Track project performance measures, benchmarks, implementation milestones, participant enrollment, service delivery, family engagement, referral patterns, program completion, and other required indicators.
5. Develop dashboards, visual reports, and monthly, quarterly, annual, and other required reports that clearly communicate implementation progress, performance, outcomes, service gaps, and emerging trends to project leadership, partners, and funders.
6. Prepare and support required Regional Partnership Grant performance reporting and other project reporting requirements, coordinating closely with the Program Director and other responsible Archways staff to ensure accuracy, completeness, and timely submission.
7. Collaborate with OMNI Institute on process and outcome evaluation activities, including submission of implementation and participant-level data, administrative data coordination, survey administration, fidelity monitoring, data requests, and documentation of project outcomes.
8. Provide analysis that supports Continuous Quality Improvement, implementation decisions, Leadership Council review, and corrective-action planning, helping project leadership identify barriers, patterns, areas of concern, and opportunities to strengthen practice.
9. Work directly with participating Family Resource Centers and partner organizations to strengthen data quality, performance monitoring, reporting consistency, and understanding of project measures and expectations.
10. Support secure and appropriate collection, storage, transmission, access, use, and management of participant and project data in accordance with approved data-sharing agreements, applicable federal and state requirements, established data-governance and confidentiality best practices, and Archways policies and procedures. Work collaboratively with Archways’ organizational data and compliance leadership on HIPAA, 42 CFR Part 2 when applicable, privacy, access, security, and other data-governance matters.
11. Train and provide technical assistance to project staff and participating organizations on data-collection procedures, reporting expectations, project databases, standardized tools, user guides, reporting manuals, and related data practices.
12. Work collaboratively with Archways’ organizational data and compliance leadership, the Family Recovery Project Program Director, the Vice President, and other Archways departments to align project data practices with Archways policies, systems, and data-governance standards; support shared reporting, documentation, administrative systems, and quality-improvement efforts; and contribute to broader Archways data, systems, planning, or special projects when t