The Family Program Coordinator serves as the primary point of contact for all family programming at NAMI Davidson County and plays a key role in advancing the organization’s mission through support, education, advocacy and awareness. This position coordinates and supports mental health programs and resources designed to meet the needs of family members and friends to people with mental health conditions. The Family Program Coordinator works closely with the Chief Program Officer (CPO) to ensure the delivery of high-quality, compassionate, accessible and inclusive programming that is responsive to the diverse needs of Davidson County. The position also strengthens community connections through outreach, volunteer engagement and partnerships with schools, service providers, community organizations, coalitions and other local stakeholders to increase awareness, access to resources, and support for families and the broader community.
Job Responsibilities
- Engagement and Direct Services
- Plans, implements and evaluates mental health support programs, peer support groups, educational workshops and other programming for individuals, families, friends, youth, and the community.
- Conducts Peer and Family programming, providing education and support to people impacted by mental health conditions when needed.
- Organizes and oversees social activities that create opportunities for community, connection and support.
- Provides culturally responsive advocacy, education, resources and support to program participants.
- Fosters peer, youth and family leadership through mentorship, skills training and opportunities for local and personal advocacy.
- Outreach, Advocacy and Community Engagement
- Conducts outreach to recruit program participants and promote NAMI Davidson County programs within the community.
- Collaborates with local organizations, private practices, discharge planners, faith communities, schools, coalitions, service providers and other diverse organizations to build partnerships, address mental health needs, reduce stigma and increase access to programs.
- Represents NAMI Davidson County at community events, advocacy forums, stakeholder meetings and other community activities.
- Assists the CPO with communication efforts targeted to families, youth, and community members, ensuring resources and support are effectively delivered.
- Actively participates in NAMIWalks, Glow Your Mind, Well Within Awards and other fundraising, awareness and community events as needed.
- Reporting & Administration
- Attends community meetings as assigned, providing updates on program status, challenges and successes.
- Works with the CPO to prepare monthly, quarterly and annual statistical reports related to programs and grants.
- Ensures ongoing coverage of the Helpline, assisting as needed.
- Submits weekly timesheets to the CPO and Chief Financial Officer (CFO).
- Completes necessary staff documentation, including mileage reports, outreach forms and other required documentation.
Additional Responsibilities
- Supports affiliate fundraising, awareness, and community events.
- Marketing and Communications for NAMI Davidson County alongside all staff including social media and outreach materials.
- Assist CPO with volunteer coordination which includes recruitment and ensures all volunteers are completing their Title VI.
- Adheres to all program policies and procedures and uphold the organization’s values.
- Other duties as assigned by the CPO or Executive Director.
Qualifications
Education and Experience:
- Requires a Bachelor’s Degree, or equivalent in combined education and experience, in Psychology, Sociology, Social Work, Public Health or a related field.
- Requires 1+ years’ experience working in community mental health, particularly with individuals experiencing serious and persistent mental illness, is preferred.
Related Skills:
- Demonstrates strong written and verbal communication skills, as well as proficiency with technology and computer software.
- Demonstrates a commitment to ongoing professional development and training, particularly in education and mental health advocacy.
- Demonstrates the ability to work collaboratively with a multidisciplinary team and other providers.
- Demonstrates strong time management skills and consistently meets deadlines.
- Demonstrates the ability to relate and engage with diverse groups of people.
- Consistently operates with a high level of integrity, demonstrating respectful and professional communication with NAMI Davidson County Members.
Commitment to Cultural Competence:
NAMI Davidson County is dedicated to fostering an inclusive and equitable environment for both employees and the people we serve. As the Program Coordinator, you will:
- Promotes cultural competency in all aspects of programming and advocacy efforts.
- Ensures that programs are accessible and welcoming to members from all backgrounds, cultures and communities, including underserved and marginalized populations.
- Engages in ongoing learning and reflection to create an environment where all participants feel heard, respected, and valued.
- Promotes inclusive practices in outreach, recruitment, and community engagement efforts, ensuring equitable access to services for all people affected by mental health conditions.
Additional Information
Local travel only with mileage reinbursement. Generous PTO accural policy and all major holiday leave.
Details
- Date Posted: October 26, 2026
- Type: Part-Time
- Job Function: Programs and Service Delivery
- Service Area: Education
- Start Date: 11/30/2026
- Salary Range: $22/hour
- Working Hours: 20 hrs/wk M-F 9AM-5PM with some nights and weekend work