Family Planning Care Navigator

UBMD Gynecology; Buffalo (NY); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Cell phone stipend

401(k) employer matching

Medical, dental, vision insurance

Paid time off

Job summary

University Gynecologists & Obstetricians is hiring a Family Planning Patient Coordinator in Buffalo, NY. The role supports abortion care, miscarriage management, contraception, and other family planning services onsite at UBMD Obstetrics & Gynecology.

Primary duties include triaging calls, initial intake, counseling, scheduling, and coordinating surgical procedures. The position requires strong organizational skills, sensitivity to confidentiality, and experience with EMR systems.

Qualifications

• Experience working in abortion care provision or with people seeking abortions strongly preferred.
• Current doula certification preferred.
• Experience with practice management systems and electronic medical records.

Responsibilities

• Triage Family Planning Mobile Line and provide timely patient intake.
• Counsel patients on abortion options and assist in decision-making.
• Schedule appointments and coordinate surgical procedures.
• Ensure informed consent and patient education before procedures.
• Coordinate referrals and follow-up to support patient wellbeing.

Skills

Abortion care experience

Doula certification

EMR proficient

Reproductive justice

Confidentiality

Education

Some college

Bachelor's degree preferred

Tools

Practice management systems

Electronic medical records

Job description

University Gynecologists & Obstetricians is hiring a Family Planning Patient Coordinator in Buffalo, NY. The role supports abortion care, miscarriage management, contraception, and other family planning services onsite at UBMD Obstetrics & Gynecology.

Primary duties include triaging calls, initial intake, counseling, scheduling, and coordinating surgical procedures. The position requires strong organizational skills, sensitivity to confidentiality, and experience with EMR systems.